Great choice of breakfast, staff was very helpful and friendly.

Ricardo Iso-Britannia

We loved how warm, friendly and helpful the staff were. In particular the gentleman in charge of the breakfast restaurant was lovely, as was his female colleague with long dark hair. Nothing was too much trouble for them and they made us feel special everyday. The lady who cleaned our room was VERY nice, and all the hotel receptionists were incredibly helpful and friendly. In particular, one younger male receptionist so kindly brought us warm milk one evening when we wanted coffee in our room. A wonderful hotel, where I've stayed before and would definitely return.

Machan Iso-Britannia

The aesthetic look of the Junior suite we have booked. I was told that the entire level was recently renovated.It has an option of converting the sofa into a double bed which is so great as it can accommodate my 2 young kids (age 5 & 7) who is travelling together with us. One of the receptionist is very kind to help us with converting the sofa bed at 10pm.. The suite also overlooks Lake Lucerne. So beautiful and calming to mind whenever we view it in the morning. There are also several bus services (3 stops) which pop down to the main station. Alternatively, it's about 15mins walk down the lake to the old town.

Liyan Singapore

Excellent serice 11 out of 10. Very helpful and friendly. Facilities are also great. One of the best 4 stars.

Anqi Australia

The hotel was great, the room was spacious and had a big terrace for us to enjoy. The bed was comfortable and the bathroom with the bath tub was really nice. The location was great, and the views from the restaurants were beautiful. The funicular down to the main street was nice to have. It takes you right out to the main street and you walk a few feet to the bus stop or can cross the street to walk along the lake. They also had apples at the start of the hallway for guests to enjoy. The front desk staff and concierge were all so nice and helpful.

Mayra Yhdysvallat

Location super with great views from the beach club and restaurant. Very useful having the funicular to go down to lake and appreciated secure parking. Staff very helpful.

Louise Sveitsi

Comfortable room with a comfortable bed. Coffee and tea maker in the room. Good breakfast with fabulous views of the lake from the breakfast room. Despite below I would recommend this hotel for comfort and beautiful views.

Adrienne Iso-Britannia

Friendly staff, great location and go value. Definitely stay again

Adrian Irlanti

Room was fantastic, service was great, breakfast was great, views were stunning

Tom Iso-Britannia

the room and it’s facilities , excellent location with epic views and delightful , helpful and informed staff

Martin Iso-Britannia