“the hotel and the staff where so perfect but the employee KRISTIJAN where so rude to use and he was talking to us in a rude way with loud voice. but the other staffs where so good to us and we would like to thank to thank them all.”

“The breakfast was excellent. The spa was also amazing. The pool is nice and big. My husband used the Cube which are two very cold rooms good for healing.”

“Beautiful hotel, lives up to its name. The view from our rooms was breathtaking. Extremely courteous and accommodating staff. They never refused any request. Food was excellent, especially the Lobby Bar. They provided shuttle service free of charge at any hour. Great facilities for skiers of all abilities; lessons can be easily booked from the reception area and the ski room is well equipped and staff is extremely helpful. Other Kempinski hotels should learn from the management of this one.”

“The Room was what we were expecting so very pleased Good amenities, exceptional staff Excellent Breakfast”

“The rooms were spacious and well equipped. Coffee, water and mini bar were replenished without ever having to follow up. The concierge desk was extremely helpful arranging drop offs in to the centre of town as well as pick up and drop off from the station - relevant as the property is a 20 min walk away from the lake. I’d like to say a special thanks to Kristijian whose restaurant and hike route recommendations were very valuable. All the staff were extremely cheerful and helpful.”

“Location very good, central but very quiet. Easily accessible. Large rooms with all possible comfort. Staff very friendly and accommodating. Room very large and luxuriously furnished. Nothing is missing. Incl. coffee maker, refrigerator, separate toilet and bathroom (incl. bathtub and shower). Hotel very clean and well maintained. Will definitely book there again. Also breakfast extremely rich. There was simply everything and quality of food excellent. There was also bike room where e-scooter could be charged. Car was parked by staff in the underground garage.”

“Location & decoration Staff Various of breakfast Kids club”

“Friendly, attentive, down-to-earth staff. Delicious food. Understated elegance.”

“When you are a fan of Kempinski its simple.. they never fail to deliver .. This beautiful Heritage Hotel hides what all Kempinski Hotels deliver .. an experience .. and it starts from the first time you walk through the doors .. tired and excited all at once.. Now for me you can have the most beautiful wrapping but you need the heart and the blood to flow to really bring all parts of the experience together.. and that's simply the team of people that make it tick.. From door to check in to housekeeping to restaurant managers and staff.. put simply "What A Team"”

“Wonderful Staff - over the top! Wonderful breakfast.”