Shower

Restaurant, atmosphere, heating, cleanliness

Stayed in April 2022

Everything was too expensive.

Great staff, they had everything ready for us by the time we arrived late at night. The tour to base las torres was amazing! Perfect location for Torres del Paine

Stayed in March 2022

everything was good

Good location in the base to Torres del Paine. Confortable and nice view and surroundings for short walks Food in the restaurant when open was good Dani In the front desk was always very helpful with questions and other issues

Stayed in March 2022

Food and lunch box is very expensive but the only source of food. everything here is over priced but if you book with Chilean ip you would get a much better room rate.

Small room but clean. the only hotel with satellite wifi in the area. unbeatable location as the trail head starts here. hot water, tea, and coffee provided in the lounge area. water station in the lobby. Friendly staff. we enjoyed horse back riding here. if you need this location and wifi, yes, the best place to stay in the park.

Stayed in March 2022

The rooms are rather dated. We had to crawl round under the desk to find the one plug to charge our phones etc. Like everything in the park the prices are high - 12,000 Chilean dollars for a beer (1,000 = £1 approx.)

The location is stunning right in the heart of the Torres del Paine National Park. There are great walks right outside the front door. The hotel can arrange for transport to the beginning of walks or give advice if you are driving yourself. They also offer horse riding. The staff were all very friendly and happy to help. They grow a lot of the the food offered and brew wonderful beer.

Stayed in March 2022

Internet too slow, small menu.

Location, breakfast, hotel in full working, silence at night

Stayed in February 2022

Few common areas in the Hotel. Rooms and restaurant overpriced

Best location in the park Very attentive staff

Stayed in January 2022

Food is awesome, though on the pricey side by Chilean standards especially when your only source of food is their restaurant, but worth it. Food comes from their garden, so super fresh and delicious! Location is perfect.

Stayed in January 2022

All-inclusive option wasn't worth it for us. Even if you have it, many drink and food options are considered premium and you still have to pay for it, as well as for the spa you only get 20% discount. Kind of defeats the all-inclusive label.

If you want to be in that part of the park close to Torres Base this would be an excellent choice... if you can get in w/o paying for all-inclusive option... unless you are a heavy drinker, big eater and want to pack in a lot of group excursions ... it was not worth it for us as we had a car and arrived on our own, and did some hiking on our own. In general, the staff was very friendly and helpful, the food was good, particularly the barbecue dinner was excellent. If you don't expect a lot based on the price you will find hotel comfortable, with adequate facilities throughout.

Stayed in February 2020