Location & customer service esp the concierge staff

Doreen Singapur

Good location. Nice staff. Waiting area is cosy n big. Breakfast good enough

Yue Singapur

I initially booked the King room but was upgraded to the Speciality King room with sofa bed and it was amazingly clean and new! I would definitely recommend this hotel and particular that room to anyone going to Shenzhen. I even wanted to stay and live in that room to tell you how clean and comfortable it was!! I will by the way try the other Hyatt hotels countries to compare if they are as good as the one in Shenzhen.

Jfd Mauritius

The Hyatt is Inna perfect location within the Luohu District. On your doorstep you have dongmen street which has great street food, restaurants, bars etc. The MixC mall is also next door and the metro a minutes walk away. A very cool neighbourhood and great hotel. The staff were welcoming, helpful and attentive. The room was huge and very comfortable. The entire hotel was spotless. A fantastic place.

Aman Birleşik Krallık

Simply love the location of the hotel. So convenient. Just next to the Metro Station. Room is spacious and clean. Though breakfast variety us limited but is good enough. Staff are very friendly & helpful.

Carol Singapur

1. This hotel has a lot of spaces area. 2. The location is awesome and near all the shopping mall and restaurants area. 3. The breakfast is good and delicious 4. The counters staffs is friendly to answer all our questions and queries. And also help us to make appointments with the spa massage therapist. 5. The lobby security is friendly all the times. Will stay here again next trip.

Yong Singapur

* The staff, especially Ken and Janice, who eased us through check-in and check-out. * Location, above the Laojie Metro station in the heart of Dongmen shopping area. * The gym is adequate for a basic workout, open 24 hours * Breakfast is adequate too for a Asian or Western start to the day

Raymond Hong Kong

Selections of ther breakfast were great. Location of the hotel is convenience.

Elsa Hong Kong

Location was amazing as it was right next to the Dongmen street and lots of shops and eating places. It’s also a very happening place with many street performers so you don’t really have to travel to other places in fact.

Eleanor Singapur

The room is so spacious and suitable for our group of 3 adults. Breakfast has not so many option, but what is available, already met with our preference. Location in Dongmeng is the best with the hustle and bustle of the East Gate Pedestrian Street, everything is there to enjoy! Subway also just few steps away. We suggest to add with International ATM so foreigner like us, can easily make cash withdrawal.

Faye Endonezya