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Offering sweeping views of Dushu Lake, Oakwood Hotel & Residence Suzhou is set in Suzhou Industrial Park. It is a 5-minute walk from Moon Bay Subway Station and a 15-minute drive from Suzhou Industrial Park High-speed Railway Station. Guests can enjoy the on-site restaurant. Car hire is available at this hotel and the area is popular for hiking. Guanqian Street is 1.7 km from Oakwood Hotel & Residence Suzhou, while The Lingering Garden is 4.3 km away. Sunan Shuofang International Airport is 30 km from the property. The elegant rooms are fitted with a flat-screen TV with satellite channels. Rooms are elegantly designed and thoughtfully decorated, and represent the epitome of luxurious living featuring a multi-channel digital TV, ample storage facility, rain/drench showers, and soft posturepedic beds. Certain units have views of the lake or garden. All rooms are equipped with a private bathroom. For your comfort, you will find bathrobes and slippers. The 24-hour-access fitness centre offers a full range of Life Fitness cardio and strengthening equipment to keep your body and mind in tune, and our delightful Kids Club is a great place to let kids run free and expend all that excess energy. Dining and entertainment options include Dushu Spring offering the freshest and healthiest Western, Asian, and private Chinese dining experience while Moonlight Lounge and Bar, surrounded by its own private lake, is the perfect place to unwind and meet with friends.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oakwood
Hotel chain/brand
Oakwood

Property highlights

Top location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
8.6
Facilities
8.4
Cleanliness
8.9
Comfort
8.9
Value for money
8.6
Location
8.6
Free WiFi
6.3
Low score for Suzhou
Select topics to read reviews:

See what guests loved the most:

  • K
    United Kingdom United Kingdom
    It’s located in a quiet and beautiful Dushu Lake area of Suzhou.
  • Adrian
    Germany Germany
    Breakfast was good with some variety, bed was comfortable enough for me, air conditioning worked well, the view was quite nice and the room was daily cleaned. The price compared to other hotels around is cheaper.
  • Fazeela
    United Kingdom United Kingdom
    The staff were brilliant and so helpful. They went above and beyond expectations to help me. The room was very spacious and always so clean!

Hotel surroundings

Restaurants
1 restaurant on site

  • 独墅春天西餐厅
    • Cuisine
      American • Chinese • British • Japanese • Korean • Pizza • Asian
    • Open for
      Breakfast
    • Ambiance
      Modern

Facilities of Oakwood Hotel & Residence Suzhou
Great facilities! Review score, 8.4

Most popular facilities
  • Free WiFi
  • Free parking
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Kids' club
  • Cycling
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • Japanese
  • Korean
  • Chinese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Oakwood Hotel & Residence Suzhou takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash Jin Pacific Dragon Peony Greatwall Oakwood Hotel & Residence Suzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Oakwood Hotel & Residence Suzhou in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.