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Facing the beachfront, El Deseo Serendipity Tortuguero offers 4-star accommodation in Tortuguero and features a garden, terrace and bar. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. With a private bathroom equipped with a shower and free toiletries, certain units at the hotel also have a sea view. The units at El Deseo Serendipity Tortuguero feature air conditioning and a desk. An à la carte, American or vegetarian breakfast is available every morning at the property. At the accommodation you will find a restaurant serving American, Mexican and local cuisine. Vegetarian, dairy-free and vegan options can also be requested. Tortuguero Beach is a few steps from El Deseo Serendipity Tortuguero. The nearest airport is Tobías Bolaños International Airport, 129 km from the hotel.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Vegetarian, Vegan, American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
7.6
Cleanliness
8.3
Comfort
8.2
Value for money
7.0
Location
9.0
Free WiFi
5.8
Low score for Tortuguero
Select topics to read reviews:

See what guests loved the most:

  • Fernando
    Spain Spain
    The staff was incredibly friendly and helpful, always attentive to our needs.
  • Milan
    Czech Republic Czech Republic
    Perfect location directly at the beach. Close to nice restaurants for dinner. Friendly staff.
  • Judith
    United Kingdom United Kingdom
    It was on the ocean, there are hammocks and the staff were friendly and helpful.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      American • Mexican • Local
    • Open for
      Breakfast • Cocktail hour
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Vegan • Dairy-free

Facilities of El Deseo Serendipity Tortuguero

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Beachfront
  • Parking
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Non-smoking rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
View
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Beach
  • Hiking
    Additional charge
  • Canoeing
    Additional charge
  • Fishing
    Additional charge
Living Area
  • Desk
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs US$10 per day.
    Transport
    • Public transport tickets
      Additional charge
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Adult only
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Wake-up service
    • Soundproofing
    • Private entrance
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Accessibility
    • Wheelchair accessible
    • Upper floors accessible by stairs only
    • Entire unit located on ground floor
    Languages spoken
    • English
    • Spanish

    House rules

    El Deseo Serendipity Tortuguero takes special requests - add in the next step!

    Check-in

    From 11:00 to 21:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 05:00 to 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa Discover Diners Club American Express Cash El Deseo Serendipity Tortuguero accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform El Deseo Serendipity Tortuguero in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about El Deseo Serendipity Tortuguero

    • Room options at El Deseo Serendipity Tortuguero include:

      • Double

    • El Deseo Serendipity Tortuguero has 1 restaurant:

      • Restaurant #1

    • The prices at El Deseo Serendipity Tortuguero may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at El Deseo Serendipity Tortuguero can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • Vegetarian
      • Vegan
      • American
      • À la carte

    • El Deseo Serendipity Tortuguero is 2.5 miles from the centre of Tortuguero. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at El Deseo Serendipity Tortuguero is from 11:00, and check-out is until 10:00.

    • El Deseo Serendipity Tortuguero offers the following activities / services (charges may apply):

      • Hiking
      • Fishing
      • Canoeing
      • Beachfront
      • Walking tours
      • Beach
      • Tour or class about local culture