Everything is as beautiful as the pictures. The service is top, always attentive, very respectful and helpful. It truly was a luxurious experience!

Scarlett Germany

This is the best hotel experience we’ve had in our 6 weeks of travel. The beauty of the building is incredible, the breakfast was the best we’ve had and the facilities are so well managed, there is a lot of care in this hotel.

Viv New Zealand

Our stay was excellent and exceeded our expectations! Beautiful room, excellent service and food! The beauty of the building and rooms can not explain in words - just perfect!

Daria Russia

My father visited this hotel when he was young, (the name was Hotel Moscow) so I wanted to visit this hotel for a long time. I visited this hotel to celebrate my 44 birthday. I went with my partner and we stayed two days. In overall, we really enjoyed the hotel. What we liked the most was the size and the comfortable bed; the size of our room; the spa installations; the restaurant and the bar Becher. We would like to express our special compliments to the staff of the hotel, who was the most friendly in our recent visit in the Czech Republic. My birthday celebration dinner was outstanding and the cocktails and the finger food available at the bar were of high quality. Concerning this part, it was a five stars experience. We also enjoyed our visit to the cafe grandpupp as well. Thanks for the complementary cake left in my room for my birthday. That was a nice detail.

Humberto France

It is a very oppulent Hotel that lives up to this standing. The staff were excellent across the board from check in, reception the cafe pupp and the welleness centre.

Nick United Kingdom

it was my fifth time in Karlovy Vary and the first in this hotel. really excellent place. I visited a lot of place but this one has its own spirit. totally recommend to visit this charming place

Jurij United Kingdom

The common areas of the hotel were STUNNING. The old school glamour meshed with newer renovations very well. The pool and sauna area were very clean and relaxing. The breakfast was superb and the breakfast room was just gorgeous. Loved the coffee shop at the front of the hotel. Prior to arriving I had requested a balcony room .....I thought perhaps we might get a juliette balcony but we literally got THE best room in the house in my opinion our room had 2 FULL balconies situated right above the famous Pupp entrance over looking the beautiful town and stunning xmas decor. This MADE our stay and we had coffee on the balcony each day. Beautiful cocktails in Bechers Bar excellent service Well done!

Trasah Ireland

The historical Grandhotel itself. The Spa The Breakfast The Casino

Thorsten Germany

Very stylish and high standard. The room was amazing.

Alois Germany

apartments, very clean, nice view on the river, breakfast, parking, service

Bahneanu Moldova