Name: Grandhotel Pupp
Address: Mirove namesti 2, Karlovy Vary, 36091, Czech Republic, Mirove namesti 2, Karlovy Vary Region, 36091, Czech Republic
Price range: Prices for upcoming dates start at £146 per night (We Price Match)
Rating: 8.9

Info & prices
Facilities
House rules
The fine print
Guest reviews (1,626)

Hotel Grandhotel Pupp

This is a Preferred Partner property. It is committed to providing guests with a positive experience thanks to its commendable service and good value. This property may pay Booking.com a bit more to be in this Programme. Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step.

Mirove namesti 2, Karlovy Vary, 36091, Czech Republic –

*8.9* Hot Spring: only 6 minutes away! (550 yards on foot)

Lock in a great price for Grandhotel Pupp - rated 8.9 by recent guests.

to get started.

That will be better if the temperature of the bubble bath increase higher, similar to a hot spring.

Hong, Hong Kong

Hotel location is perfect, nothing to add here. Some of the interiors make impression, but only common spaces like dining room, hall, cafeteria. We've been travelling with dog and were nicely suprised by the doggie welcome pack. Swimming pool is nice and clean.

Karolina, Poland

The staff was awesome, very kind and pleasant, helping with what ever we needed, I have to rate it 5***** customer service. The location is fantastic, the restaurant is stunning! Breakfast was absolutely excellent, complimentary processo served. Excellent variety of deli, porridges, breads etc. The Becher bar is beautiful, live music was great. Easy parking right in front of the hotel for 15 euros a day. We had an apartment, two rooms and bathroom. All rooms were clean and stereo in the bathroom was a plus. Fruits and water in the room when arrived, all fresh. The apartment size was big, I guess 80m2. My mom liked her massage, clean and beautiful spa.

Ilona, Czech Republic

Proximity to everything was handy. Rooms were spacious. Concierge services were very good, Laundry services were same day which is exceptional.

Miloslav, Canada

The building looks fabulous and very prestigious. Although being renovated you still feel the greatness of good old times back in the change of 19th to 20th century. Pupp is situated in the far end of Karlovy Vary. Far enough to bring in the quietness of wood and not far at all from all the sights and colonnades.

Meelis, Estonia

The staff were perfect - willing to ensure that you had a terrific stay and the accommodation was excellent as was the location

Christopher, Czech Republic

The comfort of the rooms. Bathroom facilities. Nice Spa.

Armen, Armenia

nice staff, stylish big room, nice wellness, good breakfast, good location

Michaela, Czech Republic

Beautiful property with absolutely lovely and caring staff. If you're looking for a full blown classic Eastern European hospitality experience with all the attention to the details, absolutely go here.

Patrick,

Large hotel with good dining facilities, bar areas very pleasant, adequate seating in all areas, service was good with plenty of staff on duty. Spa massage was excellent, didn’t get any benefit from salt cave.

Michael, United Kingdom

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9.5

Excellent location!
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What guests loved the most:
“That will be better if the temperature of the bubble bath increase higher, similar to a hot spring.”

Hong Hong Kong
“Hotel location is perfect, nothing to add here. Some of the interiors make impression, but only common spaces like dining room, hall, cafeteria. ”

Karolina Poland
“The staff was awesome, very kind and pleasant, helping with what ever we needed, I have to rate it 5***** customer service. The location is fantastic, the restaurant is stunning! ”

Ilona Czech Republic
“Proximity to everything was handy. Rooms were spacious. Concierge services were very good, Laundry services were same day which is exceptional.”

Miloslav Canada
“The building looks fabulous and very prestigious. Although being renovated you still feel the greatness of good old times back in the change of 19th to 20th century. ”

Meelis Estonia
“The staff were perfect - willing to ensure that you had a terrific stay and the accommodation was excellent as was the location”

Christopher Czech Republic
“The comfort of the rooms. Bathroom facilities. Nice Spa.”

Armen Armenia
“nice staff, stylish big room, nice wellness, good breakfast, good location”

Michaela Czech Republic
“Beautiful property with absolutely lovely and caring staff. If you're looking for a full blown classic Eastern European hospitality experience with all the attention to the details, absolutely go...”

Patrick
“Large hotel with good dining facilities, bar areas very pleasant, adequate seating in all areas, service was good with plenty of staff on duty. ”

Michael United Kingdom

Get the celebrity treatment with world-class service at Grandhotel Pupp

One of our top picks in Karlovy Vary.Grandhotel Pupp is an impressive hotel with a tradition dating back to 1701, located in the historical center of Karlovy Vary, 350 yards from the spa colonnade. It offers spacious rooms and suites, a restaurant and exclusive spa centre with medical facilities with a relaxing pool, a meditation spa, a dry and steam sauna, a salt cave and a gym. The spa offers over 30 different procedures from beautifying to physiotherapy.

Rooms in Grand Hotel Pupp feature traditional interiors with ceiling frescoes and crystal chandeliers. Rooms are equipped with a flat-screen TV and some have a balcony and views of the Tepla River and the Colonnade.

Czech specialities and international cuisine are served in the hotel's restaurants. At Café Pupp and on the summer terrace, guests can enjoy traditional desserts and desserts. One of the restaurants, Becher's Bar and Little Dvorana, has evening entertainment, including live bands.

Grandhotel Pupp was founded in 1701 by Johann Georg Pupp, an original confectioner. The hotel was home to famous celebrities such as Johann Wolfgang von Goethe, Johann Sebastian Bach, or Richard Wagner.

This is our guests' favourite part of Karlovy Vary, according to independent reviews.

This property also has one of the best-rated locations in Karlovy Vary! Guests are happier about it compared to other properties in the area.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

We speak your language!

Grandhotel Pupp has been welcoming Booking.com guests since 6 Aug 2009.

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Brilliant!

Most popular facilities

Spa and wellness centre

Parking

Swimming pool

Free WiFi

Pets allowed

Family rooms

Bar

Good for couples - they rate the facilities 8.8 for two-person stays.

ATM and Currency Exchange: Need cash? There's an ATM machine and a currency exchange service at this property.

Guests love...

“great hotel”
22 related reviews

“breakfast buffet”
22 related reviews

“friendly staff”
16 related reviews

Situated in the best rated area in Karlovy Vary, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Gluten-free, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Private parking at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Grandhotel Pupp?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room type
	Superior Double Room with Wellness Access 2 single beds or 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom Parking It comes with a bathroom with a bath and/or shower and toilet. This room features access to the wellness centre. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Property Policies). Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Bathrobe • Radio • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Flat-screen TV • Sofa • Wake-up service • Wardrobe or closet • Coffee machine • Towels • Linen • Upper floors accessible by lift • Entire unit wheelchair accessible • Clothes rack • Fold-up bed • Toilet paper Free WiFi! Parking: Private parking is possible on site (reservation is not needed) and costs EUR 15 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Single Room with wellness access 1 single bed	Show prices
Start of dialog content 댴 Private bathroom Parking This room features either views of the river or park, and comes with a bathroom with a shower and toilet. This room features access to the wellness centre. Please note that extra beds are not available in this room type. Room facilities: • Minibar • Shower • Safety Deposit Box • TV • Telephone • Hairdryer • Bathrobe • Radio • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Carpeted • Flat-screen TV • Sofa • Wake-up service • Wardrobe or closet • Towels • Linen • Upper floors accessible by lift • Clothes rack • Toilet paper Free WiFi! Parking: Private parking is possible on site (reservation is not needed) and costs EUR 15 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Premier Suite with Wellness Access 1 sofa bed and 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom Parking A 2-room suite with a bedroom and living room, featuring views of the river and town. There is a marble bathroom with a bath, shower and toilet. Almost all Premier Suites have air conditioning. This suite features access to the wellness centre. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Property Policies). Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Bathrobe • Radio • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Wardrobe or closet • Bidet • Hypoallergenic • Coffee machine • City view • River view • Towels • Linen • Upper floors accessible by lift • Clothes rack • Fold-up bed • Toilet paper Free WiFi! Parking: Private parking is possible on site (reservation is not needed) and costs EUR 15 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Comfort Double Room with Wellness Access 2 single beds or 1 double bed	Show prices
Start of dialog content 댴 Private bathroom Parking En-suite room with a minibar, satellite TV and Pay TV channels. The room features views of the park or forest and has its own reception. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Property Policies). Room facilities: • Minibar • Shower • Safety Deposit Box • TV • Telephone • Hairdryer • Bathrobe • Radio • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Flat-screen TV • Sofa • Wake-up service • Wardrobe or closet • Towels • Linen • Upper floors accessible by lift • Entire unit wheelchair accessible • Clothes rack • Fold-up bed • Toilet paper Free WiFi! Parking: Private parking is possible on site (reservation is not needed) and costs EUR 15 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Junior Suite with Wellness Access 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom Parking This junior Suite offers a large separate bedroom with adjoining living area, a luxuriously equipped bathroom with bath and / or shower and toilet. The suite features access to the wellness centre. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Property Policies). Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Bathrobe • Radio • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Flat-screen TV • Sofa • Wake-up service • Wardrobe or closet • Coffee machine • Towels • Linen • Upper floors accessible by lift • Entire unit wheelchair accessible • Clothes rack • Fold-up bed • Toilet paper Free WiFi! Parking: Private parking is possible on site (reservation is not needed) and costs EUR 15 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Apartment with Wellness Access 1 extra-large double bed and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom Parking This apartment comes with a bedroom, living room, stucco-work decorated ceilings, and a marble bathroom with a bath, shower and toilet. The apartment features access to the wellness centre. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Property Policies). Apartment facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Balcony • Trouser Press • Bathrobe • Radio • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Interconnected room(s) available • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Wardrobe or closet • Bidet • Hypoallergenic • Coffee machine • City view • River view • Towels • Linen • Upper floors accessible by lift • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Free WiFi! Parking: Private parking is possible on site (reservation is not needed) and costs EUR 15 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Double Superior Plus with Wellness Access 1 double bed	Show prices
Start of dialog content 댴 Private bathroom Parking This double room has a balcony, seating area and air conditioning. The suite features access to the wellness centre. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Trouser Press • Bathrobe • Radio • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Interconnected room(s) available • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Wardrobe or closet • Bidet • Hypoallergenic • Coffee machine • City view • River view • Towels • Linen • Upper floors accessible by lift • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Free WiFi! Parking: Private parking is possible on site (reservation is not needed) and costs EUR 15 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Presidential Suite with Wellness access Bedroom 1: 1 double bed Bedroom 2: 1 double bed Living room: 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom Parking The suite features access to the wellness centre. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Hot Tub • Balcony • Trouser Press • Bathrobe • Spa Bath • Radio • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Additional Toilet • Interconnected room(s) available • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Dining area • Wardrobe or closet • Bidet • Hypoallergenic • Additional bathroom • Coffee machine • City view • River view • Towels • Linen • Dining table • Upper floors accessible by lift • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Free WiFi! Parking: Private parking is possible on site (reservation is not needed) and costs EUR 15 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Imperial Suite with Wellness Access 1 double bed	Show prices
Start of dialog content 댴 Private bathroom Parking This suite has a balcony, sofa and minibar. This suite features access to the wellness centre. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Trouser Press • Bathrobe • Radio • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Additional Toilet • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wake-up service • Wardrobe or closet • Bidet • Coffee machine • City view • River view • Towels • Linen • Upper floors accessible by lift • Clothes rack • Fold-up bed • Toilet paper Free WiFi! Parking: Private parking is possible on site (reservation is not needed) and costs EUR 15 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Comfort room with NYE Galashow, live music and fireworks 1 double bed	Show prices
Start of dialog content 댴 Private bathroom Parking This double room features a patio, minibar and seating area. Room facilities: • Minibar • Shower • Safety Deposit Box • TV • Telephone • Hairdryer • Bathrobe • Radio • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Flat-screen TV • Sofa • Wake-up service • Wardrobe or closet • Towels • Linen • Upper floors accessible by lift • Clothes rack • Fold-up bed • Toilet paper Free WiFi! Parking: Private parking is possible on site (reservation is not needed) and costs EUR 15 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content

4 properties in Karlovy Vary like Grandhotel Pupp were booked in the last 12 hours on our site

Hotel surroundings – Guests loved walking around the neighbourhood!

Closest landmarks

Deer Leap
0.2 miles
Viewpoint Diana
0.3 miles
Hot Spring
0.3 miles
Market Colonnade
0.3 miles
Church of St. Mary Magdalene
0.3 miles
Castle Tower
0.3 miles
Church Of St. Lucas
0.4 miles
Church of St. Peter and Paul
0.4 miles
Mill Colonnade
0.4 miles
Jan Becher Museum
0.9 miles

Restaurants and markets

Varyada Supermarket
4.3 miles

Natural beauty

Teplá River
0 miles
Děpoltovice Lake
4.3 miles
Boží dar Ski lift
12.4 miles
Klínovec Mountain
15.5 miles
Klínovec Ski lift
15.5 miles

Closest airports

Karlovy Vary International Airport
2 miles

What travellers love about this location

“Location, good breakfast, welcoming staff ”

Levyneni

Israel

8.3

“I liked the place even if a bit already old , the position is very good, the food at the restaurant as well. for one night was ok..”

Adriana

Germany

7.9

“Breakfast was very good. The location is excellent and the building is really lovely, big and sprawling. The staff are very professional and the spa was great.”

Nick

United Kingdom

9.5

Are you missing any information about this area?

Brilliant!

3 restaurants on site

Grandrestaurant

Cuisine: French, International, European

Menu: À la carte
Becher´s Bar

Cuisine: Local, International, European, Grill/BBQ

Menu: À la carte
Cafe Pupp

Menu: À la carte

5 reasons to choose Grandhotel Pupp

Why book with us

Manage your bookings online

The staff speak English

Booking is safe

One of our top picks in Karlovy Vary

House rules Grandhotel Pupp takes special requests - add in the next step!

Check-in

From 14:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Children are welcome

0 - 3 years	Can use a cot upon request or existing bed	FREE
0 - 3 years	Can use an extra bed upon request	€ 30 per child, per night
4 - 14 years	Can use an existing bed or an extra bed upon request	€ 30 per child, per night
15+ years	Can use an extra bed upon request	€ 60 per person, per night

The maximum number of extra beds, cots and children allowed in existing beds is dependent on the room you choose. Please check your selected room for the maximum capacity.

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Grandhotel Pupp accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the dress code of the hotel is smart casual.

Entry to the wellness centre for children up to 14 years accompanied by parents possible between 11:00 and 15:00 daily. The entrance to the pool is possible only with the swimsuit according to the European standard.

When booking more than 3 rooms, different policies and additional supplements may apply. Hotel may contact you with more information.

The room rate applies for max. 2 persons in 1 room. The services for a child or a person on extra bed should be purchased individually.

Please inform Grandhotel Pupp in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“Hotel location is perfect, nothing to add here. Some of the interiors make impression, but only common spaces like dining room, hall, cafeteria. We've been travelling with dog and were nicely suprised by the doggie welcome pack. Swimming pool is nice and clean.”

Karolina

Poland

“The staff was awesome, very kind and pleasant, helping with what ever we needed, I have to rate it 5***** customer service. The location is fantastic, the restaurant is stunning! Breakfast was absolutely excellent, complimentary processo served. Excellent variety of deli, porridges, breads etc. The Becher bar is beautiful, live music was great. Easy parking right in front of the hotel for 15 euros a day. We had an apartment, two rooms and bathroom. All rooms were clean and stereo in the bathroom was a plus. Fruits and water in the room when arrived, all fresh. The apartment size was big, I guess 80m2. My mom liked her massage, clean and beautiful spa.”

Ilona

Czech Republic

“The building looks fabulous and very prestigious. Although being renovated you still feel the greatness of good old times back in the change of 19th to 20th century. Pupp is situated in the far end of Karlovy Vary. Far enough to bring in the quietness of wood and not far at all from all the sights and colonnades.”

Meelis

Estonia

“Beautiful property with absolutely lovely and caring staff. If you're looking for a full blown classic Eastern European hospitality experience with all the attention to the details, absolutely go here.”

Patrick

“Large hotel with good dining facilities, bar areas very pleasant, adequate seating in all areas, service was good with plenty of staff on duty. Spa massage was excellent, didn’t get any benefit from salt cave.”

Michael

See all guest reviews for Grandhotel Pupp

Newest reviews for Grandhotel Pupp

Reviewed: 19 May 2019

Spretnak
USA
Age group: 55 – 64

2 helpful votes
8.8

“Luxury spa hotel from another era”
- • Leisure trip
- • Solo traveller
- • Single Room with wellness access
- • Stayed 2 nights
The rooms are a bit outdated (although the fact that they are decorated from a different era only adds to the charm). For example, there was only one usable electrical outlet in my room (and none in the bathroom).
A beautiful, historic spa hotel located at the southern end of the historic city of Karlovy Vary. It is located a bit away from the main city, but it is very convenient to the funicular, to ride to get an excellent view of the area. Yes, it is expensive, but it is maximum luxury from another era. The hotel staff were amazingly friendly and helpful at all times. Well worth the cost for a truly interesting experience.

Stayed in May 2019
Reviewed: 18 May 2019

Ellen
Germany

1 helpful vote
10

Exceptional
- • Leisure trip
- • Group of friends
- • Comfort Double Room with Wellness Access
- • Stayed 1 night
- • Submitted via mobile
The food and coffee in the restaurant were over priced.
The beauty, the history, the architecture and the staff. All of the staff we interacted with were friendly and very helpful. I will definitely return for another stay.

Stayed in May 2019
Reviewed: 14 May 2019

Eugen
USA
9.6

“Grandhotel Pupp: A Karlovy Vary experience you should not miss!”
- • Leisure trip
- • Couple
- • Comfort Double Room with Wellness Access
- • Stayed 1 night
- • Submitted via mobile
Long walk and some stairs to the Royal SPA, pool, sauna. Not sure if the Casino represents the same attraction now as during the time when “Casino Royale” was filmed at this hotel. The bar is truly grand, but probably needs special events to get lively.
Everything was great! Extra star for reception and staff! Treatment at the Royal SPA is excellent. The pool is sparkling clean and kept at pleasant temperature. That sauna is perfect. Breakfast is excellent, in beautifull setting and relaxed atmosphere.

Stayed in May 2019
Reviewed: 13 May 2019

Hong
Hong Kong
9.6

“Relax”
- • Leisure trip
- • Couple
- • Comfort Double Room with Wellness Access
- • Stayed 1 night
- • Submitted via mobile
That will be better if the temperature of the bubble bath increase higher, similar to a hot spring.

Stayed in May 2019
Reviewed: 10 May 2019

Amy
USA
9.2

Superb
- • Leisure trip
- • Group of friends
- • Comfort Double Room with Wellness Access
- • Stayed 2 nights
Pool facility fine - but only one or two very small areas with warm water.
Beautiful hotel with Grand chandeliers and high ceilings. Room larger than I expected.

Stayed in May 2019
Reviewed: 10 May 2019

Alain
Iraq
9.6

“Very good escape”
- • Leisure trip
- • Couple
- • Junior Suite with Wellness Access
- • Stayed 2 nights
- • Submitted via mobile
Location,services, food , staff very nice and cooperative

Stayed in May 2019
Reviewed: 8 May 2019

Karolina
Poland
5.8

“Impressive hotel lacking hospitality and well trained staff.”
- • With a pet
- • Leisure trip
- • Couple
- • Comfort Double Room with Wellness Access
- • Stayed 2 nights
Even the most iconic and beautiful hotel won't stay in your mind when staff don't make it. Starting from the parking lot, where security treated as a passers by, who just want to use parking space through: - reception desk (the one beside, not the main one) where you feel you are are entering IBIS hotel rather than 5*, staff seems to don't bother iwth your luggage and showing your room. - there is no coffee/tea/ water in the room. You can buy one in the restaurant :P - room is bit oldfashioned, bathroom seemed refreshed but without some sense of practicality. You can shower while standing in a bath (no side cover) and splashing water all aroung the space. - no cosmetics in the bathroom - you can enter breakfast service in the restaurant from the street. Staff won't even ask your name, not mentioning welcoming. - Omlettes, eggs benedict and some regular egg dishes are on special request and extra paid. - Spa staff don't care, we entered wondering around and looking for swimming pool - nobody welcomed and helped us.
Hotel location is perfect, nothing to add here. Some of the interiors make impression, but only common spaces like dining room, hall, cafeteria. We've been travelling with dog and were nicely suprised by the doggie welcome pack. Swimming pool is nice and clean.

Stayed in April 2019
Reviewed: 8 May 2019

Ilona
Czech Republic
8.8

“Will be returning”
- • Group of friends
- • Apartment with Wellness Access
- • Stayed 1 night
We were three adults and we had to get an extra bed for my girlfriend since my booking was only for 2 persons. The extra bed was a simple metal bed on wheels, the kind of a kid's camping bed. No design, no stability, black color, ugly. I think the hotel of this calibre should offer a better quality of bed, we paid extra 90 euros for it which is a nonsence. Also for three adult women we got 1 shampoo, 1 conditioner, 1 body lotion and 1 little bar of soap, all products were more like a sample size, not sufficient for three women at all. I called the room service, asked for extra 3 towels and additional products. The towels were delivered, when asked about the products the lady said it is enough for us, no products received. We bought some products in the city in a small boutique. This experience was disappointing. I travel a lot and never was refused to get some more items. If I knew this ahead I would have brought my own products.
The staff was awesome, very kind and pleasant, helping with what ever we needed, I have to rate it 5***** customer service. The location is fantastic, the restaurant is stunning! Breakfast was absolutely excellent, complimentary processo served. Excellent variety of deli, porridges, breads etc. The Becher bar is beautiful, live music was great. Easy parking right in front of the hotel for 15 euros a day. We had an apartment, two rooms and bathroom. All rooms were clean and stereo in the bathroom was a plus. Fruits and water in the room when arrived, all fresh. The apartment size was big, I guess 80m2. My mom liked her massage, clean and beautiful spa.

Stayed in May 2019
Reviewed: 7 May 2019

Miloslav
Canada
7.9

“Nice hotel architecturally with great service other than in the restaurant grand room.”
- • Leisure trip
- • Couple
- • Junior Suite with Wellness Access
- • Stayed 5 nights
No electrical sockets in the bathroom. Very hard to get at electrical sockets in any room. Had to crawl on hands and knees to get to a socket under the desk, had to pull night table away from the wall to get at socket.. Poor furniture selection and mismatched décor. Not enough storage space for clothes, had to live out of suitcase (mind you we bought a lot of stuff). Could use some furniture with more drawers to put stuff away. Restaurant in the beautiful grand room downstairs had mediocre service half the time , we often got ignored and had to chase after waiters. Food was not vary tasty. They do not take advantage of great tasting local baking, instead have crappy baking from god knows where. They lack the excellent Czech cuisine. The safety box in the room was operated by the door opening card which is stupid because if you lose it someone can not only get into your room but also into your safe and I'm sure they have a master card in the hotel too so hotel staff could probably get into your safe too. The safety box should be a digit code generated by the client and no other way. No ironing board and no iron available in the hotel....crazy.
Proximity to everything was handy. Rooms were spacious. Concierge services were very good, Laundry services were same day which is exceptional.

Stayed in May 2019
Reviewed: 6 May 2019

Meelis
Estonia
8.3

“Despite some minor issues we enjoyed our stay in Grandhotel Pupp!”
- • Leisure trip
- • Couple
- • Comfort Double Room with Wellness Access
- • Stayed 3 nights
About the breakfast in Grandhotel Pupp. The room itself is great - with a bit of this old aristocratic touch. I do not know is that he matter of lacking ventilation or the age of the building ( more than century old :), but you can feel the smell of frying pancaces even up in the 3rd floor. Obviously also in the breakfast room itself. You can choose in between the a'la carte meny that includes eggs ala benedictin or omlette and for it you have to pay extra. Or then you can have a normal, ok breakfast from the table. I would have expected tailor made omelettes or sunny eggs by breakfast chefs in five star hotel. So, due to that I would give about 6 to 7 out of 10. Our room was on the 3rd floor and close to the area where the goods are brought to the hotel, kind of warehouse and the noise of moving the goods and trucks was clearly heard in the room.
The building looks fabulous and very prestigious. Although being renovated you still feel the greatness of good old times back in the change of 19th to 20th century. Pupp is situated in the far end of Karlovy Vary. Far enough to bring in the quietness of wood and not far at all from all the sights and colonnades.

Stayed in May 2019
Reviewed: 5 May 2019

Mira Anafina
United Kingdom

1 helpful vote
4.2

Disappointing
- • Leisure trip
- • Family with young children
- • Comfort Double Room with Wellness Access
- • Stayed 2 nights
- • Submitted via mobile
Room was smelly and not fresh. During my stay for two days I never received room cleaning service. Breakfast was poor for 5 star hotel. There were no shampoo, conditioner and lotion add the bathroom.
Location

Stayed in May 2019
Reviewed: 4 May 2019

Petr
Czech Republic

1 helpful vote
10

Exceptional
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 1 night
- • Submitted via mobile
Really rich history, top class hotel in any aspect and any detail. Professional and very warm welcome at the front desk, spacious, luxury rooms, very good breakfast in beautiful and stylish restaurant, beautiful spa...

Stayed in May 2019
Reviewed: 29 April 2019

levyneni
Israel
Age group: 45 – 54

1 helpful vote
8.3

Very good
- • Leisure trip
- • Couple
- • Comfort Double Room with Wellness Access
- • Stayed 1 night
- • Submitted via mobile
We paid 300 euro per night, we got room that's located at the old building (it wasn't mentioned at the order), poor reception, not convenient to go to dining room and to the spa, you have to walk through a few places, cafe, corridor, dinning room and another reception.......not convenient.
Location, good breakfast, welcoming staff

Stayed in April 2019
Reviewed: 29 April 2019

Ronald
USA
7.5

“Improvements are needed regarding the negatives.”
- • Leisure trip
- • Couple
- • Comfort Double Room with Wellness Access
- • Stayed 2 nights
- • Submitted via mobile
Our check in experience was horrible, as we were told to go to another entrance for our checkin, we were not allowed to check in at the main lobby. The shower head was not useable for my husband as it is not made for a tall person, it’s mounted to low. The main dining room was closed for repairs, that was disappointing.
The room was very nice and comfortable. The bed was very comfortable. The breakfast buffet was very nice and would definitely recommend it.

Stayed in April 2019
Reviewed: 24 April 2019

Raghda
Kuwait

1 helpful vote
7.5

“Good quiet stay.”
- • Leisure trip
- • Group of friends
- • Comfort Double Room with Wellness Access
- • Stayed 2 nights
- • Submitted via mobile
We were surprised that the hotel has 2 different receptions . The restaurant is near the other reception not in our building, so we have to walk for a while to reach the restaurant and the spa. The rooms are not air conditioned. There is no kettle, no tea, no coffee in the room.
The room is big. The breakfast is good.

Stayed in April 2019

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