Please note our reception times:

Please note that reception staff are only on site Monday to Friday from 6:00 a.m. to 6:00 p.m. and Saturday, Sunday and public holidays from 7:00 a.m. to 11:00 a.m.

But you can arrive 24/7.

If your arrival time is outside reception opening hours, we ask you to contact us in advance by telephone on 02832 9250 100.

In this case, we will leave your room key in the late arrival box outside in the entrance area of ​​the hotel and discuss a personal code for the late arrival box with you in advance. In urgent short-term emergencies, we can also be reached 24 hours a day at the above telephone number.

Please inform Hotel Klostergarten in advance of your expected arrival time. You can use the Special Requests box when booking or contact the property directly.

请您提前告知Hotel Klostergarten您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。