Hotel
Travel Sustainable property

Aloft Madrid Gran Via

Jacometrezo, 4, Madrid City Center, 28013 Madrid, Spain – Excellent location – show map – Subway Access

Excellent location – rated 9.7/10! (score from 339 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
339 reviews

We stayed as a couple at the hotel for 4 nights in December, the staff was great and always helped with any issue with a smile. The hotel is decorated in a modern style, the room was spacious, very clean and the bed mattress and pillows were very comfortable and luxurious. Coffee machine available in the lobby for free. Most of the hotel's windows face the office building opposite and the curtain can be pulled back for privacy. The hotel is in a quiet side street, a few seconds walk from the center of gran via street and Callao metro station.

Yoni Israel

Breakfast & coffee options great All staff very helpful Loved the pool & roof top bar & food.

Annette United States of America

Great location and great staff, always trying to help. I didn't ask for the breakfast option so I won't comment on it, but I did use the free services for coffee and water, which are always available. In my particular case, the only point that was less favorable mention was the absence of a business center to have meetings and calls with the work team or clients. But if you are traveling for pleasure, it will satisfy all your needs.

Hector Chile

Good Location, however the staff from this hotel was amazing and truly is what makes this a great hotel

Enrique United States of America

Lovely staff, amazing pool, super quiet room, clean, spacious, and great location.

Ellen Netherlands

This hotel is wonderful, I stay here every time I go to Madrid. It is in a fun location with a ton of shopping and restaurants. The rooftop pool/bar has great city views. It is also very clean and the staff is very kind.

Amanda Spain

Excellent staff in the front desk and nice room, they add a bottle of water everyday.

Nouf Saudi Arabia

Location is great. The room is more than adequate staff are friendly and helpful. Very nice experience

Howida Saudi Arabia

the location is fantastic, the property is clear and super comfy, the staff are welcoming and helpful, available around the clock.

Nahed Bahrain

Staff so friendly and helpsome🙏 Breakfast delicious and rooftop amazing:)

Anette Denmark
8.8
Excellent
339 reviews
  • What guests loved the most:
  • “We stayed as a couple at the hotel for 4 nights in December, the staff was great and always helped with any issue with a smile.”
    Yoni Yoni Israel Israel
  • “Breakfast & coffee options great All staff very helpful Loved the pool & roof top bar & food.”
    Annette Annette United States of America United States of America
  • “Great location and great staff, always trying to help. I didn't ask for the breakfast option so I won't comment on it, but I did use the free services for coffee and water, which are always available....”
    Hector Hector Chile Chile
  • “Good Location, however the staff from this hotel was amazing and truly is what makes this a great hotel”
    Enrique Enrique United States of America United States of America
  • “Lovely staff, amazing pool, super quiet room, clean, spacious, and great location.”
    Ellen Ellen Netherlands Netherlands
  • “This hotel is wonderful, I stay here every time I go to Madrid. It is in a fun location with a ton of shopping and restaurants. The rooftop pool/bar has great city views.”
    Amanda Amanda Spain Spain
  • “Excellent staff in the front desk and nice room, they add a bottle of water everyday.”
    Nouf Nouf Saudi Arabia Saudi Arabia
  • “Location is great. The room is more than adequate staff are friendly and helpful. Very nice experience”
    Howida Howida Saudi Arabia Saudi Arabia
  • “the location is fantastic, the property is clear and super comfy, the staff are welcoming and helpful, available around the clock.”
    Nahed Nahed Bahrain Bahrain
  • “Staff so friendly and helpsome🙏 Breakfast delicious and rooftop amazing:)”
    Anette Anette Denmark Denmark

Categories:

  • Staff 9.5
  • Facilities9.0
  • Cleanliness 9.4
  • Comfort 9.3
  • Value for money8.3
  • Location9.7
  • Free WiFi8.3
High score for Madrid
View
Pet friendly
Free WiFi
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safe

Stay in the heart of Madrid

Located in Madrid, Aloft Madrid Gran Via has a fitness center and free WiFi.

The property is located in the city Center, next to Gran Via.

At the hotel, all rooms include a desk. At Aloft Madrid Gran Via, the rooms include air conditioning and a flat-screen TV.

A breakfast is available each morning at the property.

Languages spoken at the 24-hour front desk include Catalan, English and Spanish.

Royal Palace of Madrid Palacio Real is 0.9 mi from Aloft Madrid Gran Via.

The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 15 mi from the property.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Aloft Madrid Gran Via has been welcoming Booking.com guests since Feb 26, 2019
 Hotel chain/brand: Aloft

Show me more
Most popular amenities
Free WiFi
Non-smoking rooms
Fitness center
Facilities for disabled guests
24-hour front desk
Elevator
Laundry
Daily housekeeping
Air conditioning

Property Highlights

Located in the heart of Madrid, this hotel has an excellent location score of 9.7

Breakfast Info

Continental, Buffet

Saved to 2863 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 twin beds
1 queen bed
1 king bed
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.5
Facilities
9.0
Cleanliness
9.4
Comfort
9.3
Value for money
8.3
Location
9.7
Free WiFi
8.3
High score for Madrid
Select topics to read reviews:

See what guests loved the most:

  • Yoni
    IsraelIsrael
    “We stayed as a couple at the hotel for 4 nights in December, the staff was great and always helped with any issue with a smile. The hotel is decorated in a modern style, the room was spacious, very clean and the bed mattress and pillows were very...”
  • Annette
    United States of AmericaUnited States of America
    “Breakfast & coffee options great All staff very helpful Loved the pool & roof top bar & food.”
  • Hector
    ChileChile
    “Great location and great staff, always trying to help. I didn't ask for the breakfast option so I won't comment on it, but I did use the free services for coffee and water, which are always available. In my particular case, the only point that was...”
  • Enrique
    United States of AmericaUnited States of America
    “Good Location, however the staff from this hotel was amazing and truly is what makes this a great hotel”
  • Ellen
    NetherlandsNetherlands
    “Lovely staff, amazing pool, super quiet room, clean, spacious, and great location.”
  • Amanda
    SpainSpain
    “This hotel is wonderful, I stay here every time I go to Madrid. It is in a fun location with a ton of shopping and restaurants. The rooftop pool/bar has great city views. It is also very clean and the staff is very kind.”
  • Nouf
    Saudi ArabiaSaudi Arabia
    “Excellent staff in the front desk and nice room, they add a bottle of water everyday.”
  • Howida
    Saudi ArabiaSaudi Arabia
    “Location is great. The room is more than adequate staff are friendly and helpful. Very nice experience”
  • Nahed
    BahrainBahrain
    “the location is fantastic, the property is clear and super comfy, the staff are welcoming and helpful, available around the clock.”
  • Anette
    DenmarkDenmark
    “Staff so friendly and helpsome🙏 Breakfast delicious and rooftop amazing:)”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • allowing a small-mid size polite dog? thanks
    Here in Aloft we are pet friendly ! :) Kindly note there is an extra charge of 30€ per night
    Answered on 11 July 2020
  • Hi, I would like to know if the pool is open and if the breakfast restaurant is open too ? Thanks :)
    Hi there, Thanks ou very much for contacting us. Yes, our splash pool is open from 4pm to 8pm,as wel our breakfast service from 8 am to 11 am. Ki..
    Answered on 19 August 2020
  • Hi do you have parking? Or what would be a good place for overnight parking nearby?
    Hello, the nearest public parking is called Parking Smart Callao in Calle Tudescos.
    Answered on 18 March 2022
  • Is the pool open ?
    Yes, the pool is open every day
    Answered on 10 June 2021
  • Hi, is the rooftop and pool open for use whole day from 29.6.-6.7?
    hello our pool is open from 3pm until 8 pm and our rooftop bar from 3pm until midnight
    Answered on 22 June 2021
  • Still looking?
Hotel area info *
Amenities of Aloft Madrid Gran Via
Most popular amenities
Free WiFi
Non-smoking rooms
Fitness center
Facilities for disabled guests
24-hour front desk
Elevator
Laundry
Daily housekeeping
Air conditioning
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Carpeted
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • Catalan
  • English
  • Spanish
  • French

House rules

Aloft Madrid Gran Via takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

12:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
€ 66 per child, per night
Crib upon request
Free
3 - 12 years
Extra bed upon request
€ 66 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Mastercard Visa UnionPay credit card Discover JCB American Express Aloft Madrid Gran Via accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Children under 18 years old are required to provide a photo ID and a notarized letter authorizing the stay, signed by parents or a legal guardian. In the event that parents or the legal guardian, as applicable, cannot or are unwilling to give authorization, judicial authorization is required.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Aloft Madrid Gran Via

  • The prices at Aloft Madrid Gran Via may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Aloft Madrid Gran Via include:

    • Twin/Double
    • Double

  • Aloft Madrid Gran Via is 1,800 feet from the center of Madrid.

  • Check-in at Aloft Madrid Gran Via is from 3:00 PM, and check-out is until 12:00 PM.

  • Aloft Madrid Gran Via offers the following activities/services (charges may apply):

    • Fitness center
    • Bicycle rental (additional charge)
    • Fitness

  • Guests staying at Aloft Madrid Gran Via can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Buffet