La piscina, el restaurant la palapa, zona de relax

Carina Argentina

The property itself was beautiful, as were the staff, and front of house, the place was spotless. However the last palmas airport, was a HUGE disaster, Ryanair , the security, was all over the place. That will put me off returning to Gran Canaria . Though I will definitely continue to visit Barcelo resorts in the Canary Islands. Such a shame, we felt like herded cows at a market, Ryanair staff were shouting at their clients, and the security staff at the airport were so rude and horrible to especially the older clients going through security.

Clodagh Irlanda

Rooms were absolutely spotless, as well as all the other areas. Staff were friendly and always keen to help.

Emily Reino Unido

We stayed at the Royal Level and this is highly recommended as it was a lot more quiet and a more relaxing stay. The property was really well kept and clean, the rooms were nice a spacious and the beds were comfortable and the pool area was really amazing with lots of chairs available. The food was good we loved the breakfast as well as the lunch menu and the dinner was also good with lots of variety. The best part of the hotel was the service which was incredible. Luisa who was serving drinks at the pool was amazing and made our stay at the hotel really nice! The staff at the reception and restaurant were also very kind and helpful!

Asaad Canadá

We booked a 4 day stay with half-board Royal Level. We had a relatively pleasant stay, however the quality of the room did not meet our expectations. The renovation to the room was poor, we were expecting a higher standard of finish. Some cupboard doors were missing. The shower trap had a bad smell coming from it and the black mildew was an eyesore. We stayed at a Barelo hotel in Tenerife and found it to much more appealing, with a nicer quality of room. For the meals served at La Palapa restaurant, we found that the service could be better. Staff constantly chatted to one another while serving and not acknowledging the guest. We felt more welcome at the Tamarant restaurant, where we dined a few times. The activities were fun and the hosts were very energetic and engaging.

Carol Reino Unido

Many facilities and enough entertainment within the resort. Very beautiful and excellent location.

Shrikant Dinamarca

Everything was just perfect , excellent food, perfect room service , everything was clean and freshly new. Nice staff :) thank you , highly recommeded :)

Dominika Eslovaquia

We enjoyed everything from the hotel. The convenient location, the open air restaurant and the beautiful gardens and swimming pool. Last but not least everyone from the staff were amazing. They really made pleasant stay for us. I’d go back to this hotel on my next trip to Maspalomas

Diego Reino Unido

Brilliant room, lovely food and very helpful friendly service from all staff

Declan Irlanda

The location was great. The general look of the hotel, the room, the garden, the swimming pools, and the restaurant, was fantastic. The people who worked there are amazing, from the receptionist who did our check in and check out, the very friendly and lovely cleaner of our room, and the superb waitress at the restaurant (Mariana). A special thanks to all these people who have made our stay unforgettable! Excellent food too.

Ivan Reino Unido