Please note that when booking 3 or more rooms, or reservations for more than 9 guests, different policies and additional supplements may apply.

Children under 18 years of age cannot stay in shared rooms.

Please note that towels are only provided in private rooms, and available for rent in shared ones.

When travelling with pets, please note that an extra charge of EUR 15 per pet, per night applies. It is necessary to notify the property when making the reservation. Check the availability for pets other than dogs.

Pets are not allowed in shared rooms.

Please be aware that cash payments are not accepted.

License number BBI00059

The consumption of alcoholic beverages is prohibited in the establishment. The consumption of food or drinks is prohibited in the rooms, both in private and shared rooms. The consumption of food and drinks is limited to the dining area.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Ekoos Hostel, Bilbao Eko Hostel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

需支付损毁押金：€ 300。 住宿将在到店前天收取此费用。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。