The Hotel Fénix Gran Meliá - The Leading Hotels of the World is a luxurious hotel located next to Plaza de Colón, in the Salamanca district of Madrid. It features elegant rooms and free Wi-Fi. The spacious bedrooms at the Hotel Fénix Gran Meliá - The Leading Hotels of the World feature classic English-style décor. All rooms have a flat-screen TV, iPod station, pillow menu, bathrobes and slippers. Facilities at the Hotel Fénix Gran Meliá - The Leading Hotels of the World include the Aduana Restaurant and Fenix Cocktail Bar. In summer, dinner can be served on the terrace in Plaza Colón. The Hotel Fénix Gran Meliá - The Leading Hotels of the World has a fitness center and also offers services including a butler and secretary services. The Gran Meliá Fénix - The Leading Hotels of the World is less than 984 feet from Colón Metro station, and is next to Madrid’s Hard Rock Café. The city center, Gran Via and the Prado and Reina Sofia Museums are within 20 minutes' walk from the hotel. Santiago Bernabeu football stadium is 35 minutes' walk away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Leading Hotels of the World, Gran Melia Hotels & Resorts
Hotel chain/brand

Property highlights

Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
Bedroom :
1 full bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
2 twin beds
and
1 sofa bed
or
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
or
2 twin beds
and
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
Living room:
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
8.1
Location
9.7
Select topics to read reviews:

See what guests loved the most:

  • Jamil
    Switzerland Switzerland
    i loved the breakfast and the staff and i spend most of my time in the gym the size of the room i love the spa and the DJ the stay made me feel like royalty i love the location beacuse its close to shopping and the city. thanks for quick response...
  • Y
    Yasushi
    Japan Japan
    Staff was very friendly and facility was excellent
  • Ray
    United States of America United States of America
    If you enjoy shopping, this hotel is well-located. It is not however a great spot for tourism — but a 30 walk to the tourist spots is easy. I chose Fenix because they have private, outdoor hot tubs on their 7th floor terrace. We reserved room...

Hotel area info

Restaurants
2 Restaurants On Site

  • ADUANA
    • Cuisine
      Mediterranean • International
    • Ambience
      Modern • Romantic
  • FENIX COCKTAIL BAR
    • Cuisine
      Mediterranean
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Traditional • Modern

Amenities of Hotel Fenix Gran Meliá - The Leading Hotels of the World
Great facilities! Review score, 8.8

Most popular amenities
  • Family rooms
  • Airport shuttle
  • Spa
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
Outdoors
  • Outdoor furniture
  • Terrace
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
No internet access available.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Spa
  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Body treatments
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Italian

House rules

Hotel Fenix Gran Meliá - The Leading Hotels of the World takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Red 6000 UnionPay credit card JCB Diners Club American Express Cash is not accepted Hotel Fenix Gran Meliá - The Leading Hotels of the World accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

All cots are subject to availability.

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that the hotel only accepts pets with a maximum weight of 10kg

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Fenix Gran Meliá - The Leading Hotels of the World of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Fenix Gran Meliá - The Leading Hotels of the World

  • Hotel Fenix Gran Meliá - The Leading Hotels of the World offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Back massage
    • Bicycle rental
    • Full-body massage
    • Locker rooms
    • Head massage
    • Spa lounge/Relaxation area
    • Fitness
    • Live sports events (broadcast)
    • Foot massage
    • Facial treatments
    • Massage chair
    • Spa/Wellness packages
    • Hand massage
    • Beauty services
    • Neck massage
    • Body treatments
    • Couples' massage

  • Hotel Fenix Gran Meliá - The Leading Hotels of the World has 2 restaurants:

    • FENIX COCKTAIL BAR
    • ADUANA

  • The prices at Hotel Fenix Gran Meliá - The Leading Hotels of the World may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Fenix Gran Meliá - The Leading Hotels of the World include:

    • Twin/Double
    • Double
    • Suite
    • Family

  • Hotel Fenix Gran Meliá - The Leading Hotels of the World is 1 miles from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Fenix Gran Meliá - The Leading Hotels of the World on this page.

  • Check-in at Hotel Fenix Gran Meliá - The Leading Hotels of the World is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Hotel Fenix Gran Meliá - The Leading Hotels of the World can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Buffet