A deposit may be requested upon check-in and will be refunded 7 days after check-out if there are no problems.

The deposit is payable on arrival.

Late check-in (after 00:00) is subject to a charge of EUR 25.

Check-in after 2:00 can only be done upon request. This must be confirmed by the property.

Towels and bed linen are provided.

As a general rule, children under the age of 18 must be accompanied by a parent, legal guardian, or duly authorized adult. Staff may request documentation to verify that the adults are parents, legal guardians, or authorized persons.

The hotel reserves the right to pre-authorize guests' credit cards prior to arrival.

Parties are not permitted on the premises.

The credit card used for the reservation must be presented upon arrival. The credit card holder must be present when checking in.

Guests will be required to show a valid ID and credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.

Please inform Smartr Madrid Atocha in advance of your expected arrival time. Please use the special requests section when booking or contact the accommodation directly. Contact details can be found on the booking confirmation.

This property is not suitable for stag or hen parties or similar parties.

No noise is allowed from 21:00:00:00 to 11:00:00:00.

A damage deposit of €50 will be requested upon arrival. It will be paid by credit card. It will be refunded 7 days after check-out. The deposit will be returned in full by credit card once the accommodation has been checked.

For stays longer than 6 days a free deep cleaning service is included. Additional cleaning service is available upon request and at a surcharge.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Smartr Madrid Atocha您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

21:00:00至11:00:00期间需保持安静。

到店时需支付损毁押金：€ 50。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。