Please note that there is no elevator at the hotel. Public parking is available nearby with a discount. Hôtel Médiéval has agreements with Parking des Halles and Parking du Palais des Papes. A 20% discount is applied upon presentation of the parking ticket at the hotel reception. Please note that if you have a toll, it must be removed before entering the car park, otherwise we cannot apply the discount, the charge will be made directly on the toll. Please note that special requests regarding bed types are not possible for last minute reservations.

Please note that for a reservation of more than 5 rooms, a deposit of 30% is required. This deposit should be paid at the moment of the reservation by credit card or by bank transfer. The banc account informations

will be sent by mail once the reservation is received. This deposit is non-refundable if the rooms are cancelled less than 21 days before arrival.

Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad.

Puwede lang mag-check in ang mga guest na wala pang 18 taong gulang kapag may kasamang magulang o official guardian.