Please contact Vacancéole after booking to get all the necessary information regarding your stay (reception opening hours, access to the property, contact details, additional services available, things to do in the area and other practical information).

If you plan to arrive outside reception opening hours please contact the property in advance by telephone to organise check-in. For any request related to an accommodation with disability access, please contact the property directly.

For stays from 1 to 6 nights, bed linen, towels and TV are provided. Bed linen and towels change is possible upon request and for an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests. For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge.

The city tax is due upon arrival and charged to guests aged 18 and older.

If guests don’t clean the kitchenette, extra fees will be charged on your credit card or deducted from the security deposit. Guests can benefit from preferential rates for ski passes and ski equipment. For more information, please contact the property directly.

Please note that 1 pet per accommodation is allowed for an extra fee of EUR 10 per day.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Vacancéole - Les Chalets de l'Isard您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

22:00:00至06:00:00期间需保持安静。

客人在抵达时须支付EUR 300.0的保证金。住宿会在客人退房时检查住所无损坏后全额退还。