Bed linen and towels are included in the price.

The end-of-stay cleaning fee is included. Guests must clean the kitchen area and their dishes. A set of cleaning products is available at the reception for an extra fee of EUR 4.

When booking more than 8 rooms, different policies and additional supplements may apply.

For non-refundable bookings, guests will receive an email after completing their reservation with a link in order to make their payment online.

In winter, snow tires and / or chains are compulsory.

When booking from 7 rooms or more than 15 people, different policies and additional supplements may apply. Until 45 days before check-in, the cancellation is free of charge. From 44 to 15 days before check-in, the guests will be refunded 50% of the total amount of the reservation. From 14 days before check-in, the cancellation becomes non-refundable. A prepayment of 50% will be asked when the reservation is confirmed.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Garden & City Evian - Lugrin您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

22:00:00至07:00:00期间需保持安静。

到店时需支付损毁押金：€ 250。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。