Children under the age of 12 are not permitted to use the Hotels’ leisure facilities, including swimming pool, steam room, sauna, whirlpool. Children under the age of 16 are not permitted to use the Hotel's gym. Friday to Sunday, the swimming pool is restricted to adults only. Monday to Thursday, children only of the age 12 and above are permitted to use the hotel’s swimming pool and must be accompanied by an adult aged 18 or over. One adult can be accompanied by maximum 2 children. Please note our pool depth is 5.5 ft all-way long with no shallow end.

Should guests require decorations for special occasions, please contact our Hotel team on +44 121 643 1234 or birmingham.regency@hyatt.com. Please note that bedrooms decorated by guests (including the use of any type of confetti), will carry a professional cleaning services charge of £250.00 per bedroom per stay. Confetti of all kind are not permitted throughout the hotel.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of £40 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.