“The customer service focus & friendliness of the reception staff. I had emailed to ask for clarification regarding the Route Number of the Hoppa Bus for the Raddison Red and Natalia replied in a timely manner with the correct information since the Hotel Website Hoppa Information listed 2 Buses that are no longer in existence. She thanked me for this information and reported that the website would be updated on this matter. Without the clarification from Natalia, I had found trying to establish which, if any bus called at the Radission Red, VERY stressful. (On arrival at the Hotel the duty Reception colleague offered and gave me an A4 copy of the revised, current timetable). Excellent! That availability from Reception would be a very good addition to mention on their website.”

“Modern and clean. Had a family room with bunk beds and it worked out great. ”

“Excellent hotel very close to Terminal 2. We stayed during lockdown on our way back home to Australia so none of the facilities were open but the staff were great and the breakfast delivered to the room was more than sufficient. Very comfortable bed and spacious room.”

“Location to Terminals that I had an overnight transit and for the cost. ”

“Friendly reception at check in and check out. Lovely big room and comfy beds. Very clean with a spotless bathroom.”

“Staff in restaurant were amazing and the gym staff”

“I thought this was a classy joint. The little design features – the red and black logo, the lights and furniture in the room, the bathroom – were all tasteful and the accommodation was really quite luxurious for the price. I stayed at the Hampton by Hilton at Stanstead airport back in June and the Radisson Red at Heathrow was in a different class entirely (although it was actually more expensive). Best of all, I want to commend the staff for their after-sales service. In my rush to get to the airport for my morning flight, I left my glasses behind. The reception staff were very helpful throughout the process of tracking down my missing specs and kindly forwarded them to a friend in the UK. I was very grateful for their assistance and also for the member of the cleaning staff who handed in my glasses. All in all, I am happy to recommend Radisson Red. You really can’t ask for more from an airport hotel.”

“Very Nice hotel, modern decor throughout-staff was very good and attentive ”

“Everything. Staff excellent . But got it at a good special price ”

“The staff were very friendly and helpful. This was the case with receptionist and the bar staff.”