The Suites Hotel reserve the right at all times to ask for photographic identification upon check in.

Sometimes the property will charge a deposit.

Payment will be required on arrival by credit/debit card only. Cash payment is not possible and will not be accepted. An authorization of your credit/debit card will be taken on check in.

The Suites Hotel is a non-smoking Hotel. If there is evidence of smoking in non designated areas after your visit, the hotel will automatically charge your card GBP100 towards the cost of professionally cleaning your room and in some cases, service thereafter may be refused. This charge will be taken from the credit/debit card used to make your reservation. If on arrival you smell smoke in your room please notify reception immediately.

Please note that Spa treatments need to be booked in advance to avoid disappointment.

All double bedded suites have a zip and link mattress.

Please note, for bookings of 4 rooms or more, and for bookings of 7 room nights or more, different policies and conditions may apply.

Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi.

Goste se moli da unaprijed obavijeste smještajni objekt The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije.

Gosti u dobi manjoj od 18 godina mogu se prijaviti u objekt samo s roditeljem ili zakonskim skrbnikom.

Polog za slučaj štete u iznosu od 60 £ potrebno je uplatiti prilikom dolaska. Ova će se naknada naplatiti kreditnom karticom. Polog će vam biti vraćen prilikom odjave. Vaš će polog biti vraćen u potpunosti putem kreditne kartice nakon pregleda smještajnog objekta.