Please note that children under the age of 8 are not permitted in the swimming pool, hot tub, steam room or sauna. Children aged 8 and above must be supervised at all times. Children access trimmings are between 09:00am to 12:00pm and this must be reserved in advance. The minimum age for a spa treatment or to access the gym is 16 years. As of 8th April 2024 Club rooms and Suites include access for 2 hours daily to the pool and Spa area from 7am – 10pm. Unlimited access to the Gym between 7am and 10pm. Drinks served from 5 – 7.30pm, in the Club Lounge (this menu will change periodically). Deluxe bedroom, will not be offered the pool facilities. For non-refundable bookings, guests are required to present the same card that was used to make the reservation on check-in. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit in case of any incidentals, GBP 50 per night up to GBP 250 total is required on arrival. This will be collected by credit or debit card and will be released back to you.

Montcalm Collection is upgrading our spas across the Montcalm hotels starting with Royal London House.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：£250。 该押金将通过信用卡收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。