The outdoor, gated car park is 5 minutes' walk from the hotel. Pre-booking is required (charges apply) - please contact the hotel. Standard sized vehicles accepted only (no vans).

A photo ID card or passport will be required from each person staying.

Where there is a minor staying and their ID does not obviously indicate a direct familial relationship with the adult(s) staying, further evidence must be required of authority to co-occupy / care, according to our legal obligation.

Please note different cancellation terms apply for bookings made on a flexible plan for 2 or more apartments, or 3 or more rooms, or where the booking exceeds GBP 1.000 or 6 nights. In such instances, guests will be contacted by email.

In the case of advance payment / non refundable rates, payment is taken at the time of booking. The same card must be presented upon check in unless prior authorisation has been arranged with the hotel. In all other cases, your credit or debit card will be preauthorised for the full amount of your reservation prior to your arrival date, with payment due upon arrival. When charging your card, the GBP booking amount will be converted to the currency of your card by our credit card machine provider. If you would prefer to be charged in GBP, please specify this in your comments at the time of booking.

The name on the credit card used for the booking should correspond to the guest staying at the property.

As part of our continued commitment to enhance our property and service, between Monday 29 January 2024 and Monday 4 March 2024 (completion date subject to change), renovation work to our Ottoman suite situated on the first floor of the next-door building will be taking place.

As part of our continued commitment to enhance our property and service, between Monday 29 April 2024 and Monday 17 June 2024 (completion date subject to change), renovation work to our Solarium. Some noise may be generated between 10am and 6pm Monday to Friday and 10am and 2pm Saturday.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Tené en cuenta que todos los pedidos especiales están sujetos a disponibilidad y pueden comportar suplementos.

Informá a Twenty Nevern Square Hotel con antelación tu hora estimada de llegada. Para hacerlo, podés usar el apartado de pedidos especiales al hacer la reserva o ponerte en contacto directamente con la propiedad. Los datos de contacto aparecen en la confirmación de la reserva.

Los huéspedes menores de 18 años solo pueden hacer el check-in si están acompañados por su padre, madre o tutor legal.

Se solicita un depósito contra daños de £100 al llegar. Se va a cobrar mediante tarjeta de crédito. Se te devuelve después del check-out. Se va a reembolsar el depósito en su totalidad mediante tarjeta de crédito. Esto está sujeto a una inspección por parte de la propiedad.