A valid credit card is required to guarantee the first night in order to secure the reservation.

Please note that the hotel does not accept debit cards. Please note that the name of the credit card holder must match the guest's name. Please present the same credit card used to pay or guarantee your booking when checking in or making payment at the hotel. If you are making payment or guaranteed using another cardholder’s credit card, please kindly contact the hotel in advance for the payment arrangement. Contact details can be found on your booking confirmation. We always suggest our valued guest to be guided by the travel advisory issued by the local authorities before proceeding with your travel plans. For inquiries, please email info.phhk@parkhotelgroup.com.

Please rest assured that we take all possible measures to provide our guests with a comfortable, clean and hygienic environment in the hotel. Maximum of 2 rooms to be booked at the same time for the same guest in the same st

aying period.

For more than bookings of THREE, please contact hotel directly while rate will be different. Your kind understanding is very much appreciated. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Park Hotel Hong Kong in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Change of guest name after reservation made is not allowed. With effective from 01 January 2025 onwards, subject to 3% Hotel Accommodation Tax per room per night. Thank you for your understanding and support.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Park Hotel Hong Kong您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。