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Located in Palembang and with Ampera Bridge reachable within 4.7 miles, The Excelton Hotel has concierge services, non-smoking rooms, a fitness center, free WiFi throughout the property and a restaurant. This 5-star hotel offers room service and a 24-hour front desk. The hotel provides an indoor pool and free shuttle service. At the hotel the rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. Every room comes with an electric tea pot, while selected rooms also feature a kitchen with a fridge, a dishwasher and a minibar. At The Excelton Hotel all rooms have bed linen and towels. Bumi Sriwijaya Stadium is 1.2 miles from the accommodation, while Gelora Sriwijaya Stadium is 6.4 miles from the property. The nearest airport is Sultan Mahmud Badaruddin II Airport, 5.6 miles from The Excelton Hotel.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
1 full bed
2 king beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.4
Cleanliness
8.7
Comfort
8.8
Value for money
8.4
Location
8.5
Free WiFi
8.2
High score for Palembang
Select topics to read reviews:

See what guests loved the most:

  • Fammina
    Netherlands Netherlands
    Excelton has become my go to hotel every time I visit Palembang now. The staff is outstanding, wouldn’t think that level of service would be available in Palembang. Room was perfect, cozy and the restaurant also serves lovely food. We had a bit of...
  • Kristina
    Indonesia Indonesia
    Love the Club room, the bathtub perfect for family with children. The staff really friendly and helpful. I love the hotel having late breakfast for new year, really considerate since we wake up late. Will be one of my hotel list from now on....
  • Hendiat
    Indonesia Indonesia
    Good location, near LRT station Comfortable mattress

Hotel area info

Restaurants
1 Restaurant On Site

  • Perfecto Cafe
    • Cuisine
      American • Asian
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal

Amenities of The Excelton Hotel
Great facilities! Review score, 8.4

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Fitness center
  • Non-smoking rooms
  • Facilities for disabled guests
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor fireplace
  • BBQ facilities
    Additional charge
Kitchen
  • Dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Car rental
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Pool/Beach towels
  • Pool bar
Spa
  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Indonesian

House rules

The Excelton Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of IDR 300000 is required on arrival. That's about USD 18. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
Rp 450,000 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
Rp 450,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card JCB American Express Cash The Excelton Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of Rp 300,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about The Excelton Hotel

  • The prices at The Excelton Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at The Excelton Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • The Excelton Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Spa/Wellness packages
    • Swimming pool
    • Fitness
    • Spa facilities

  • The Excelton Hotel has 1 restaurant:

    • Perfecto Cafe

  • Yes, The Excelton Hotel is popular with guests booking family stays.

  • The Excelton Hotel is 2.2 miles from the center of Palembang. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at The Excelton Hotel include:

    • Suite
    • Twin
    • Double