Guests must contact the property in advance to communicate their arrival time. Please note that there's no staff on site. The apartments are managed by the staff of Hotel Ai Cavalieri, located within walking distance from the property. Use Al Bailo Di Venezia phone number or e-mail to ask for support 24/7.

Please note that this property doesn't have a reception desk, and check-in takes place exclusively online. All guests are required to provide the following documents prior to arrival by email :

a copy of the passports of all guests staying at the property -

a copy of the credit card in order to charge the tourist city tax for every guests and as a garancy in case of incidentals/damages.

Without copy of all passports and copy of credit card (number and expiration date) will not be provided access to the apartment. For privacy and security reasons, the guests can access the apartment by using an application that must be installed on the smartphone. When booking 4 rooms or more, different policies and additional supplements may apply.

请您提前告知Al Bailo Di Venezia您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

客人将收到租赁协议，且需在到店前签署协议并返还给住宿。如客人未按时收到协议，应按预订确认上显示的电话号码联系住宿管理公司。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。