The Istay Team is at your complete disposal before and during your stay at the apartment. Please feel free to contact us for information prior to your arrival and to make the best arrangements for the check in that is done in person.

Intimate and cozy one-bedroom apartment located on the ground floor of an elegant building, a fifteen-minute walk from the historic center of Florence. Outside the ZTL, therefore easily reachable without limitations by car. Equipped with all comforts it consists of: - kitchenette equipped with modern appliances and all the necessary utensils for cooking - living area with sofa, television and dining table - double bedroom (on the upper level) with wardrobe area - two bathrooms with shower. Washing machine and dryer available to guests. Air conditioning present only in the living area, wifi connection throughout the apartment. A set of towels and bed linen available to guests. Stairs inside the apartment. --------------------- Service limitation: The temperature values ​​allowed in our apartment are 19°C (+ 2°C tolerance) up to a maximum of 21° C. Based on Decree no. 383 of 6/10/2022 of the Ministry of Ecological Transition, for the winter season, the period of switching on the systems for the Municipality of Florence is allowed from 8 November to 7 April, for a maximum of 11 hours per day. Pay attention to your house keys. In case of loss or non-delivery of the keys, a cost of 50 Euros will be charged for replacing the lock for security reasons. For urgent interventions caused by the guest outside office hours (from 10pm to 8am) a payment of EUR100 will be required

BY BOOKING MY APARTMENT, YOU ARE ACCEPTING THE FOLLOWING RULES: - In accordance with current anti-terrorism legislation, during check-in we will ask you for your ID or passport to be registered with the Department of Public Safety. If you do not have the documents or lack the required information by law we will not be able to check you in. - Check-in time is from 2pm to 8pm. Late check-in, if previously agreed, is possible at a cost as indicated in our conditions. - Check-out time is by 11:00 am; - Other possible guests have to be previously agreed with our staff; - Parties are not allowed; - Please be quiet after 11 pm and avoid to slam the doors; - Smoking is NOT allowed inside the apartment; - If anything breaks, please let us know. We will come to check it; - Take care of your keys. In case of unreturned and or lost apartment keys, you will be charged for the replacement of the lock for safety reasons; - For urgent interventions caused by guests out of office hours (From 22:00 to 08:00) a payment of will be required; - Tourists are required to pay the city tax of four euro per person per night (except minors under 12 and guests residents in Florence); - The apartment is located in an area with no traffic or car access restrictions