Hotel Aura Tachibana features natural hot spring baths with mountain views, 2 Japanese restaurants and luxurious rooms with a living area. The hotel offers further relaxation with a sauna, massages and a terrace. Spacious rooms come with tatami (woven-mat) or wooden flooring, and some sport a balcony. All rooms have a seating area with wide windows, a flat-screen TV and an private bathroom. Some rooms feature free Wi-Fi. Guests can gaze out over the sky and mountains while enjoying a soothing hot public bath indoors or in the open air. Hotel facilities include a shop and drink vending machines. A free shuttle is provided to/from Hakone Yumoto Station. A kaiseki multi-course meal with local and seasonal dishes can be experienced in each of hotel Aura Tachibana’s restaurants. A range of drinks and a few snacks are available at the bar. Aura Tachibana is a 15-minute walk from Odakyu Hakone Yumoto Station, and a 15-minute drive from JR Odawara Station. The Hakone Art Museum can be visited a 20-minute drive away, while Lake Ashino can be admired a 35-minute drive away. The latest possible dinner start time is 19:00. No refund will be given to guests who miss dinner. Please inform the property of your expected check-in time when making your reservation.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.1)

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.7
Comfort
8.7
Value for money
7.8
Location
8.1
Free Wifi
8.1
Select topics to read reviews:

See what guests loved the most:

  • William
    United States of America United States of America
    Breakfast and dinner in the dining room was a multi-course tasting menu impeccably served. On-property natural hot spring baths, both public and private, were clean and well appointed. The room (501) was surprisingly large and traditional...
  • David
    Australia Australia
    The staff were very friendly. The room was very spacious. The dinner and breakfast meal was very decadent. Multiple courses for each meal with some unique Hakone foods. We chose the private onsen room and it was very convenient.
  • Rafael
    United States of America United States of America
    The hotel is up in a hill with beautiful view of the town. If you're thinking walking to the hotel, either get the shuttle ride, or pay for the bus, there's a big steep hill that walking probably is not for the feinted heart, unless you like...

Area info

Amenities of Aura Tachibana
Great facilities! Review score, 8.5

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Hot spring bath
  • Free Wifi
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Walk-in closet
Outdoors
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Karaoke
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
  • Kids' meals
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Express check-in/out
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Soundproof
    • Elevator
    • Family rooms
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by elevator
    Spa
    • Massage chair
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Body treatments
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Public Bath
    • Open-air bath
      Additional charge
    • Hot spring bath
    • Massage
      Additional charge
    • Sauna
    Languages Spoken
    • English
    • Japanese
    • Chinese

    Property practice

    This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

    House rules

    Aura Tachibana takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 6:00 PM

    Check-out

    Until 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash is not accepted Aura Tachibana accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    Children under 10 years old are not allowed in the Twin Room, the Deluxe Twin Room and the Twin Room with Tatami Area.

    Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

    Special diet requests must be made in advance. Please inform the hotel at the time of booking.

    The hotel offers a free shuttle to/from Hakone Yumoto Station, which runs from the station from 14:00 to 18:00, and from the hotel between 8:00 and 10:00.

    To use the hotel's free shuttle, call upon arrival at Hakone Yumoto Station. Contact details can be found on the booking confirmation.

    Free Wi-Fi is available in public areas, except in restaurant Mori no Yakata. Free Wi-Fi is available in the Twin Room, the Deluxe Twin Room and the Twin Room with Tatami Area.

    The hotel will prepare different Yukata robes and amenities for male/female guests. Guests must inform the hotel of their gender in advance. Contact details can be found on the booking confirmation.

    The latest possible dinner start time is 19:30. No refund will be given to guests who miss dinner. Please inform the property of your expected check-in time when making your reservation.

    Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

    Please inform Aura Tachibana of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

    FAQs about Aura Tachibana

    • Check-in at Aura Tachibana is from 3:00 PM, and check-out is until 10:00 AM.

    • Room options at Aura Tachibana include:

      • Twin
      • Family
      • Quad

    • The prices at Aura Tachibana may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Aura Tachibana is 800 feet from the center of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Aura Tachibana is popular with guests booking family stays.

    • Aura Tachibana offers the following activities/services (charges may apply):

      • Sauna
      • Massage
      • Karaoke
      • Neck massage
      • Beauty services
      • Hand massage
      • Open-air bath
      • Couples' massage
      • Body treatments
      • Massage chair
      • Hot spring bath
      • Foot massage
      • Facial treatments
      • Full-body massage
      • Public Bath
      • Head massage
      • Back massage