The employees were super friendly, regardless of not speaking any English, and they always tried to make themselves understood and understand us in return.

Van Belgien

This is one of the best hotels I've visited. You can see that the hotel has been standing for a few years. However, the charm beats everything. You can't really rate it in numbers and stars. The people who keep the business going are really incredibly friendly and warm. I have never seen it before. The whole region is really under value. Kyoto and Tokyo are pretty cool, but I think you will have the best time in this region. You have to be prepared that there is no other foreign tourist

Andreas Tyskland

Very nice staff and helped us despite the language barrier

Silvaine Malta

The breakfast was a delicious traditional Japanese meal. Some things were not to my taste as a westerner but I could still appreciate the quality of their food and presentation. The room was very clean and the staff was very attentive, i would definitely recommend splurging on the deluxe suite as it has the best view and was the best view i had my entire trip. The staff were very helpful at every turn and were truely all kind people who made my partner and i feel like we were at home. Overall very satisfied as a customer and will definitely make a return her on our next trip to japan.

Jarrod Australien

The room was well decorated and spacious. Staff were nice and willing to help. The hot bath was nice and easy to use. Ensuite shower was good. Nice housekeeping service. Closeness to the Mount Zao area.

Klkk Hongkong

料金も高くなく静かでアットホームな感じが良かったです。家族４人で行ったのですが、お部屋も広くお食事も良かったです。お風呂もゆっくり入れました。

のん Japan

大人４人だったためか、部屋が広くゆったりできた。 静かでよかった。 Wi-Fi もスマホ、PC で簡単に利用できた。

Masato Japan