Loved our stay here, the Japanese style room surpassed our expectations. Loved the screens and deck area. This was our first stay in a Japanese style room, and we loved it. The staff were wonderful and made us feel at home. We loved the Onsen and used it as much as possible. We definitely r3commend getting the Hakone Pass for use in this area.

Kevin Canadá

The staff was very friendly and the view from our balcony over the valley was beautiful. We especially enjoyed the Onsen! Would definitely stay here again.

Isabell-christin Alemania

The service and facilities were excellent. The staff, Phuong, was super nice and friendly. We really appreciate her care of us. She gave us welcome tea and a sweet, and even helped us to dry the shoes as we arrived at the hotel on a rainy day. My husband also received a surprised gift for his birthday. The hotel was very clean, and the shared - private onsen was really relaxing with mountain view. Our room was with mountain view too.

Minh Australia

Staff are super friendly, it was my birthday and we arrived to my room decorated. Upon arrival we got to pick our robes and were greeted with tea and a sweet treat. Room is large and beds are comfortable Good distance to walk to and from the rope way station and there is a bus station right outside Onsens were nice and the toiletries provided fantastic

Adam Reino Unido

It was a good location, close to the station but not busy and it had beautiful views. The Onsen was available whenever I went to use it and it was so relaxing

Akerele Reino Unido

Extremely attentive and helpful staff who did their best with a language barrier. Astounding mountain and ocean view, and a great private hot spring bath.

Jordan Australia

High up in the mountains with a beautiful view of the valley below.

Odgaard Dinamarca

Nice staff, nice and clean rooms, private Onsen that can be booked for 45minutes per session. When booking classic Japanese style rooms they offer extra mattresses on request.

Sandra Suiza

It was nice and the thermals had good commodities, the guy who helped with the check out was very nice

Ximena México

First, the location is really good, you can enjoy the quiet mountain vibe and avoid the tourist crowd to have a perfect private time for yourself, the hotel is located within walking distance of the Sounzan Gondola lift station, it is not nearby, but just 10~15 mins walk from the station so it is fine, and it will be even easier if you take a bus to the "Sounzan kami" stop, it will be right next to the entrance of the hotel block. Second, the view from the room is worth all the price, having a drink on the balcony watching the valley and the mountain view is absolutely enjoyable, perfect fine time to chill in this place. Third, the onsen/hot spring is amazing, they have real sulfur and it is one of the best in the area, even if it is small but it is sort of private for you. it is a small public onsen bathroom, but only one room can use it at the same time, so it will be just yourself and your friends/family sharing that onsen room

Leeyuki China