The staff were courteous, friendly and attentive. These days it’s rare to receive such attentive service from staff, even at top-quality hotels. I’m glad the staff at this hotel still adhere to providing high quality service. The food service was also excellent. We had the crab dinner course and it was so much food, all delicious and served immaculately. Our room was spacious and had everything you need, and there are baths available at the hotel too :)

Serena Uusi-Seelanti

Be prepared and empty your tummy for the 9 crab course meal 😂

Seen Australia

The breakfast had wide variety and fresh ingredients. The taste was good. The room is quite big compared with other ryokans. The service was wonderful. The lady at the reception helped us book the restaurant for dinner and recommended a nice small restaurant in a walking distant. The bath area is great and quiet. I especially like the outdoor bath. One of the best.

Rachaneekorn Thaimaa

It was modern yet very Japanese. Walking distance to all the bathhouses. Excellent selection of yukatas for women!

Pratibha Singapore

Initially, I read some reviews mentioning this is an old hotel, while it seems that they have renovated the interior and both the room and dining area look fine. The staff speaks English although it may be more convenient to communicate with them in Japanese on some occasions. If you have ordered dinner, remember to keep your stomach empty. We came in winter and really enjoyed the seasonal crab meal with endless dishes of snow crabs cooked in different ways. The hotel is also very close to the train station. So you can simply walk there from the train station even with your luggage.

Dl Taiwan

Breakfast and dinner was excellent. Room was big and having stayed in traditional local environment was delightful. We get to wear traditional Japanese Yukata too. Staffs were friendly and helpful. Shops were of walking distance and impossible not visit them. Simply charming and irresistible. Hope to visit again in the future.

Jerry Australia

Staff very friendly Shuttle service to and from hotel Meals were great

Xiang Australia

Private onsen was very nice, and the room was huge

Ben Australia

Even if the hotel looks a bit old and trying to look modern on the outside, the room was spacious, super clean, very charming and comfortable. The staff is great, going the distance to help. The onsen is good yet needs a good scrub.

Daniel Kanada

Very good location and shuttle bus services are provided. Meal is delicious and services are excellent.

Lelia Hongkong