Good location about 5, 10 min walk from the train station. Breakfast was good and there is a nice area at the first floor to read manga

Kheng Singapore

The staff were very friendly and accommodating, they stored our bags for us despite not being able to check in yet. The facilities were very well kept, including the onsens and downstairs lobby (library). They had bathroom amenities on offer to grab from the lobby. Microwave and ice machine facilities are available as well.

Valeria Australia

Lovely hotel great breakfast and friendly staff. Convenient location. Highly recommend for travellers to Nagano

Margaret New Zealand

Nice breakfast and central convenient location for sightseeing, railway and restaurants. Room small but comfortable. Staff is helpful

Andrew Storbritannia

Everything. The onsen onsite, near the station, staff friendly, room very well equipped

Veronica Tyskland

The service was beyond expectations, they were helpful beyond any expectations anyone could have had. Everything else was on point, but the service went above and beyond. If you are looking for a place where you can count of the staff to help you if you need it, this is it.

Bruna Frankrike

- Room was comfy and well organised - SUPER clean bathroom and newly made - very unique to have actual ceramic and not the yellowish plastic as in most Japanese bathrooms - Public bath was really nice, including sauna, going there late in the evening (~22/23:00) it was almost empty - Very good breakfast, good offer both for Japanese and western style food. All kept fresh and warm. The breakfast was a bit early, it would be great if it can be served a little longer. - The vending machines with icecream and big offer of free toiletries that you pick up from spot next to reception was a great idea too - Very nice & helpful staff - Convenient lockers to keep luggage - Good location, close to the train station but not too close, some konibis and other stores around

Isabell13c Polen

Dobra lokalizacja. Czysto. Choć hotel czasy świetności ma już za sobą to ni3 można się do niczego przyczepić. Czysto i wygodnie. Polecam.

Krzysztof Polen

Locatie - dicht bij station en personeel was zeer vriendelijk.

Nikolas Belgia

The location of the hotel is fairly close to the train station. Easy walk, or take a bus for a stop. 7/11 across the street is nice. Pretty close to the bars in the city. Loved that they had washer dryer in the building. Rooms were nice and clean. Free coffee and manga rentals, if you could ready japanese.

Brian USA