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About this property

Offering accommodation with free WiFi in Nairobi, Palacina The Residence & The Suites has an on-site restaurant and a fitness centre. The property has a swimming pool which is set in its large, manicured lawns. The guest rooms at Palacina have a flat-screen TV and air conditioning. There is a full kitchenette with a microwave and oven. The private bathrooms come with a bath or shower. You can enjoy a garden view from all the rooms. The Residence & The Suites are 4 km from the Kenya Parliament Buildings, while Jomo Kenyatta International Airport is a 30-minute drive away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.4)

    • Breakfast info

    • Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 3
1 single bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 single bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 single bed
Bedroom 3
1 single bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Charlotte
    France France
    this is a wonderful place with trees and greenery. it reminds my of Chateau Marmont in Hollywood , LA.
  • Malcolm
    United Kingdom United Kingdom
    The restaurant food was excellent, the indoor pool was beautiful.
  • Lee
    United Kingdom United Kingdom
    I had a wonderfully relaxing stay, my room was beautiful, the staff were friendly, helpful - always a pleasure to see. The spa treatments were amazing, I enjoyed a facial and a massage and highly recommend both. The food served was delicious,...
  • Candie
    Rwanda Rwanda
    The staff is just the best! So thoughtful and professional! My kids also loved the heated pool, good food and comfy rooms :-) I was supposed to stay 3 days but I extended to a whole week because it was just so nice. We will definetly come back...
  • Stephanie
    United Kingdom United Kingdom
    We were delighted with our stay at Palacina. It is very clean, our suite was spacious. the food was great. The staff are lovely smiling, friendly, helpful people.
  • Graeme
    France France
    Lovely big rooms, well laid out. Helpful and pleasant staff
  • Victor
    United Kingdom United Kingdom
    The entire staff from the General Manager (Andrea) and throughout the hotel is exceptional. They're friendly, welcoming and always keen to ensure guests' comfort and satisfaction. The facilities, including the indoor pool, and the laundry are...
  • Graham
    United Kingdom United Kingdom
    Everything was great from booking in to booking out.food excellent rooms clean and comfortable 8yr old daughter loved the monkeys on the balcony gonna make this my stayover in Nairobi in the future
  • Graham
    United Kingdom United Kingdom
    Everything was good from check in to check out. Food was excellent nothing too much trouble
  • Regina
    Russia Russia
    Amazing! Absolutely, everything was fabulous! Extremely clean, spacious, and comfortable. The staff was friendly and helpful. We enjoyed every minute in the residence. Hope to come back!

Hotel surroundings

Restaurants

1 restaurant on site
  • Palacina Bistro
    • Cuisine
      International
    • Ambiance
      Modern • Romantic

Facilities of Palacina The Residence & The Suites

Great facilities! Review score, 9.3

Most popular facilities

  • 2 swimming pools
  • Airport shuttle
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Free parking
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Dressing room

View

  • Garden view

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Children's high chair
  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Game drives
  • Evening entertainment
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk

    Entertainment and family services

    • Board games/puzzles
    • Books, DVDs, or music for children
    • Board games/puzzles

    Cleaning services

    • Daily housekeeping
    • Ironing service
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Fax/photocopying
      Additional charge
    • Business centre
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box

    General

    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Tile/marble floor
    • Soundproofing
    • Private entrance
    • Car hire
    • Laptop safe
    • Packed lunches
    • Heating
    • Fan
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    • Room service

    Accessibility

    • Upper floors accessible by stairs only

    2 swimming pools

    Pool 1 - outdoorFree!

    • Open all year
    • All ages welcome
    • Shallow end
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas
    • Fence around pool

    Pool 2 - indoorFree!

    • Open all year
    • Adults only
    • Heated pool
    • Pool/beach towels

    Wellness

    • Fitness/spa locker rooms
    • Fitness
    • Spa/wellness packages
    • Steam room
    • Sun loungers or beach chairs
    • Massage
      Additional charge
    • Fitness centre

    Languages spoken

    • English
    • Spanish
    • Swahili

    House rules

    Palacina The Residence & The Suites takes special requests - add in the next step!
    Check-in
    From 12:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 10:30
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free
    3+ years
    Extra bed upon request
    US$50 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardJCBMaestroCash

    The fine print

    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Palacina The Residence & The Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    FAQs about Palacina The Residence & The Suites