super friendly staff - not just one person, but everyone there. from the servers to the reception to each of the doormen. i loved it & recommend others to come. super clear facilities, great interior decor, looked very luxury, amazing views of the cityscape and hills from each window, great views from restarant, great ambiance & food choice of restaurant, could not have asked for better. also the staff went out of their way to get me on some tours to check out the lemurs. super loved it

George Ηνωμένες Πολιτείες

cleanness, bed, room design, location, good water pressure (which is rare in Madagascar)

Hye Γερμανία

The outstanding feature of this boutique hotel is the customer service. Despite them struggling with my rudimentary French and me struggling with their English nothing was too much trouble. The manager kindly upgraded my room at no extra cost after some very minor confusion at check-in. Every day they provided me with fresh milk for my morning tea at no charge and they even changed some money for me on a Sunday when the banks were closed. The room was very nice. All white and minimalist design. Very hot water and good water pressure and nice thick towels. Air con was quiet and efficient. I ate a couple of very passable meals in the restaurant which was not expensive. The terraces were comfortable and cleaning was to a good standard.

Guy Ηνωμένο Βασίλειο

This hotel is wonderful for the comfort and luxury offered at the price point. Room is spacious with large bath and shower, AC, and the hotel is in a quiet location of the center. It is next door to Le Petit Verdot for a wonderful meal with amazing lunch value menu du jour and nearby a great ice cream shop. Staff is professional and courteous. I would stay here anytime.

Chuong Ηνωμένες Πολιτείες

The location of the hotel is perfect - halfway between Upper City and Lower City. Walkable distances. The staff is super friendly, professional and polite. Very, very nice. The restaurant is really good. I had 2 dinners there and both were delicious and reasonably priced. The restaurant got busy on Friday evening but that is no surprise to me. The terrace on the entrance floor and the roof terrace are just fantastic. You can have a drink and enjoy wonderful panorama of the city. The internet connection is fast and reliable both in the room and in the common areas.

Grzegorz Πολωνία

the style of the interior design and the food at the restaurant of the hotel

Eugenia Ελλάδα

Comfortable and clean hotel with friendly and helpful staff that speak English. The location is great and the views of the city is amazing, especially from the rooftop bar.

Patrick Σουηδία

The staff make this place really special. Very attentive, very friendly, very welcoming, very helpful. The property is in a very convenient and central part of town!

Ivory Ηνωμένο Βασίλειο

The bed was very comfortable and we felt very safe in the property. The rooftop terrace is great for an evening drink with panoramic views.

Alison Ηνωμένο Βασίλειο

The Hotel Grand Urban is an oasis in Tana. I always enjoy my time there. The staff is friendly and helpful, and the facilities are great. I also love the food. The location is also good, close to the king's palace and other places of interest.

Hugh Ηνωμένες Πολιτείες