The Hotel facilities have a Roof Top for shared outdoor use on the second floor to enjoy your stay. You can't smoke and it's open from 9 in the morning until 9 at night.

Use of individual Kayak in the hotel's Beach club (includes life jacket) or Bicycle for a time of 3 hours included in the rate, for each night paid. In case of exceeding the time, it will have an additional cost per hour.

The Miax Xulha-Bacalar Beach Club is located 2.0 kilometers away from the Hotel, so it is necessary to travel by vehicle or pay the transfer service at an additional cost.

The coffee break service (water, coffee and cookies) is offered in the Roof area from 09:00 to 11:00.

Hotel and Beach Club Casa Mia Xulha -Bacalar also has tourist rental services for paddle boards, kayaks and sailboats at an additional cost. The information is provided at the reception.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hotel y Beach Club Casa Mia Xulha -Bacalar您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

由于新冠肺炎（COVID-19）疫情，该住宿已缩短前台和客房服务的时间。

鉴于新冠肺炎（COVID-19）疫情，本店严格遵守保持社交距离的预防措施。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。

不得因新冠肺炎（COVID-19）隔离目的入住该住宿。

到店时需支付损毁押金：MXN 1,000。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。