Hi, we are Riviera Rentals. We’re a friendly group of passionate hosts and our goal is to make sure you have a wonderful experience, from the moment of your first inquiry to the moment you check out with a big smile and amazing memories. If you have any questions please don't hesitate to drop us a line. We are open day and night so we will get back to you as soon as possible! By the way, we also speak Spanish!

- Restaurants, rental car agency & shops outside your door - Within 2 blocks are 2 convenient stores, a pharmacy & always available taxis Potential for noise - The apartment is located downtown, so there could be noise from vehicles or people walking by during the course of the day. Must climb stairs - In order to enter the apartment it’s necessary to use stairs since the condominium towers don’t have an elevator. Parking is subject to availability and free access is only allowed by showing the parking card which you'll find inside the apartment. Surveillance cameras are located on the property for safety and security. Electricity is included for stays fewer than 28 nights. For stays of 28 nights or more, you’ll need to pay for electricity usage from day 1 of your arrival at 5 MXN pesos/KWh consumed. The meter will be checked on the day of your arrival and again on departure. Please be conscientious of what you consume and always turn off lights and the AC before leaving as it consumes the most. We provide essentials like toilet paper, soap, shower gel, shampoo, paper towels, trash bags, and dishwashing soap to get you started. Just note that these starter items are not replenished. Additional services including baby equipment/crib is available for an extra charge with advanced notice. A security deposit may be required prior to arrival or at check-in subject to the booking platform used to make the reservation. This fee is charged as a credit card transaction and refunded after check-out, provided all terms are met. Lastly, long-term stays are available. There’s also a laptop-friendly space inside. Great for the remote worker! Pack 'n play are subject to availability, and there is an extra fee of 10 USD per night. Please be aware that the building is currently undergoing construction. As a result, you may experience construction noise during business hours. Unfortunately, we do not have specific details on dates or times at this moment.

The Plaza Paraiso condominium complex is located in downtown Playa del Carmen just a 5-minute walk from the beach and the very beginning of the famous 5th Ave that is lined with cafes, yummy eats, bars, incredible nightlife, loads of shopping, and really entertaining street performers! Located at the nearest beach to the apartment is the ferry that takes you to Cozumel in case you want to go exploring the island for the day which we recommend that you do! In the evenings, near the ferry terminal is Parque Fundadores where they put on an incredible Mayan show for FREE! You won’t want to miss it! There’s so much to see and do around Playa -- everything from the beach and beach clubs, water sports like snorkeling, scuba, paddle boarding, eco-parks with underground rivers, ancient Mayan ruins, cenotes (natural sinkholes special to this area!), private yacht tours and fishing charters, golfing, day trips to Tulum or Cancun and more! Nearby restaurant recommendations all within just a few minutes walking: Lara & Luca - Amazing breakfast & brunch Texas Gastro Pub Casa Rolandi’s Casa Sofia Inside the outdoor shopping mall, almost right across the street from the apartment is Paseo del Carmen. There you’ll find a Starbucks, Krispy Kreme, Sushi, Sr Frog’s, and so much more!