Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The property offers guest access with a guide dog.

Please take note The hotel only allows dogs

- Additional nightly fee of $990.00 MXN plus taxes, per guest room. The fee includes your dog's stay and special cleaning.

- Only one small or medium dog with a maximum weight of 20 kg is allowed, or two dogs with a combined maximum weight of 20 kg.

- Your dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas.

- Your dog cannot access the hotel's dining outlets, swimming pool, fitness center, event spaces, or restricted areas.

- Guests will be responsible for their pet's behavior. In case of any damage to the property or affectation to another guest or staff, the guest will be responsible and will pay accordingly.

-Emotional support dogs, also pay the additional cost mentioned above.

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。