Located just 1312 feet from Natura Park, HB Xalapa offers an outdoor pool, a gym and free Wi-Fi. Each spacious, air-conditioned room offers flat-screen cable TV and a balcony with city views. The Xalapa Interactive Museum is just a 15-minute walk from HB Xalapa. The historic city center is a 5-minute drive away. Free private parking is offered at the hotel. All rooms have stylish modern décor and include a coffee maker and a safe. Bathrooms come with toiletries, slippers and a hairdryer. The HB’s elegant bar-restaurant serves Mexican and international dishes, and room service is available on request. Staff at the 24-hour reception can also recommend bars and restaurants in the surrounding area.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 king bed
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
9.0
Location
9.2
Free WiFi
8.4
High score for Xalapa
Select topics to read reviews:

See what guests loved the most:

  • Moreno
    Mexico Mexico
    The staff was very friendly, the rooms are clean and comfortable. Highly recommended. Definitely going back on my next visit. Xalapa was exceptional.
  • Jose
    Mexico Mexico
    Muy buen desayuno, aunque falta espacio, había demasiadas personas y con la remodelación estaba algo saturado el espacio. Además no había mesas, fue necesario esperar aprox. 20 min. Afortunadamente consiguieron una pequeña mesa, donde nos ubicaron.
  • Victor
    Mexico Mexico
    a mi mejor opinión es el mejor hotel que me he hospedado en Xalapa y seguiré regresando cada mes que visite Xalapa

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1

    No additional info available

Amenities of HB Xalapa
Great facilities! Review score, 9

Most popular amenities
  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Restaurant
  • Fitness center
  • Family rooms
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dryer
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Kid-friendly buffet
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Hearing accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Plunge pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Kids' pool
  • Beach umbrellas
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • Spanish

House rules

HB Xalapa takes special requests – add in the next step!

Check-in

From 3:00 PM to 5:00 PM

Check-out

From 6:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

1 - 2 years
Crib upon request
Free
12+ years
Extra bed upon request
MXN 250 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Mastercard Visa American Express Cash HB Xalapa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about HB Xalapa

  • Yes, HB Xalapa is popular with guests booking family stays.

  • HB Xalapa is 1.8 miles from the center of Xalapa. All distances are measured in straight lines. Actual travel distances may vary.

  • HB Xalapa offers the following activities/services (charges may apply):

    • Fitness center
    • Swimming pool

  • Check-in at HB Xalapa is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • HB Xalapa has 1 restaurant:

    • Restaurant #1

  • Room options at HB Xalapa include:

    • Double
    • Suite

  • The prices at HB Xalapa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.