In accordance with our standard booking policy, reservations made more than 90 days prior to arrival require a 50% upfront payment, with the remaining balance payable upon check-in. For reservations made within 90 days of arrival, full payment is required within 72 hours of booking. For Christmas 2025 bookings, as this is our peak business period, full payment will be required within 72 hours to confirm the reservation. This policy may also apply to other high-season dates. To ensure the safety of both parties and to comply with local anti-money laundering regulations, we do not accept cash payments. All payments must be made securely via credit or debit card, for which a secure payment link will be provided. Refunds, where applicable, will be processed in accordance with Booking's cancellation policy. We kindly note that these terms are standard and non-negotiable.

Hi! We’re Lucia and Diana, your property managers, and we’re here to make sure you have the best stay possible. Think of us as your go-to people for anything you need – from local tips to sorting out any little issues, we’ve got you covered. We’re just a message away and always happy to help!

Surrounded by lush jungle and just minutes from Tulum’s world-famous white-sand beaches, you’ll find endless opportunities to relax or explore. Tulum is rich with culture and history – from the stunning Mayan ruins overlooking the Caribbean Sea to the mystical cenotes (natural swimming holes) scattered throughout the area. For dining, Tulum’s restaurant scene is incredible, featuring everything from casual beachfront tacos to world-class dining experiences. You’ll also find boutique shops, wellness retreats, and lively nightlife nearby. The villa is easily accessible from Cancun International Airport (about 90 minutes by car), and we recommend renting a vehicle or arranging private transfers to get around with ease. Whether you want to unwind, explore nature, or indulge in great food, Tulum has something for everyone – and we’re happy to share our personal tips to make your stay unforgettable!