One child free 0-12 years old in low seasons. To make valid this promotion, add the children information and age, into the reservation.

Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable.

Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.

Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.

Anda harus menunjukkan dokumen identitas berfoto yang berlaku serta kartu kredit pada saat check-in. Permintaan khusus tidak bisa dijamin dan dapat dikenakan biaya tambahan.

Harap beri tahu pihak Smart Cancun the Urban Oasis terlebih dahulu mengenai perkiraan waktu kedatangan Anda.

Menanggapi Coronavirus (COVID-19), tindakan keamanan dan sanitasi tambahan saat ini diberlakukan di akomodasi ini.

Layanan makanan & minuman di akomodasi ini mungkin terbatas atau tidak tersedia karena Coronavirus (COVID-19).

Karena Coronavirus (COVID-19), akomodasi ini mengambil langkah-langkah tertentu untuk melindungi tamu dan stafnya. Beberapa layanan dan amenitas mungkin dikurangi atau tidak tersedia.

Karena Coronavirus (COVID-19), akomadasi ini telah mengurangi waktu operasional resepsionis dan layanannya.

Saat ini fasilitas spa dan gym di akomodasi ini tidak tersedia karena Coronavirus (COVID-19).