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This four-star hotel is located to the north of central Puebla, in the Zona Capu. It has a large indoor pool, small spa and a gym, and the rooms have free Wi-Fi. All of the spacious rooms in Hotel Plaza Poblana have tiled floors and wrought-iron furniture. They have cable TV and good-sized private bathrooms. Available at an extra cost, the spa has a sauna and steam bath and massage service. Guests can also relax on sun loungers around the pool. The restaurant serves a buffet breakfast, and à la carte meals at lunchtime and in the evenings. The dishes focus on traditional Mexican specialities. There is also a bar. The Plaza Poblana Hotel has a grand entrance lobby, and a shop selling traditional Mexican products.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.0
Cleanliness
8.3
Comfort
8.4
Value for money
8.1
Location
7.9
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Kristina
    New Zealand New Zealand
    Great location across the road from the bus stop. Great staff, told us they don’t get many locals and treated us like vip’s.
  • Fabiola
    Mexico Mexico
    The room was so comfortable, clean and wide. It was perfect for our stay
  • Abel
    Austria Austria
    The hotel is just across the bus station and was really nice one.

Hotel surroundings

Restaurants
1 restaurant on site

  • Cocina Poblana
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional

Facilities of Plaza Poblana
Great facilities! Review score, 8

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Airport shuttle
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Patio
  • Terrace
Kitchen
  • Cleaning products
Pets
Pets are allowed. Charges may be applicable.
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Designated smoking area
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Private entrance
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun umbrellas
Wellness
  • Fitness/spa locker rooms
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Plaza Poblana takes special requests - add in the next step!

Check-in

From 13:00 to 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 11:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa American Express Cash Plaza Poblana accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that entry to the spa comes at an extra cost of USD 50.

Please note If breakfast is included in your rate, only apply for adults.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Plaza Poblana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Plaza Poblana

  • Plaza Poblana offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Spa facilities
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Swimming Pool
    • Spa lounge/relaxation area

  • Plaza Poblana is 2.1 miles from the centre of Puebla. All distances are measured in straight lines. Actual travel distances may vary.

  • Plaza Poblana has 1 restaurant:

    • Cocina Poblana

  • Yes, Plaza Poblana is popular with guests booking family stays.

  • The prices at Plaza Poblana may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Plaza Poblana include:

    • Double
    • Quadruple
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Plaza Poblana is from 13:00, and check-out is until 12:00.