Please note that for reservations done for more than 4 rooms, different policies apply, and the payment of the full reservation must be made after reservation.

During the time of registration, all reservations will be asked for a credit card to make a hold for the amount of 5,000 MXN. This is to accommodate any possible incidents. During the guest's check-out, the amount held will be released by the reception.

Please note that an environment fee per night is not included and must be paid at check-in

que tenemos un cobro adicional del Derecho de Saneamiento Ambiental.

Please take into account that the property does not have children's facilities. All children, of any age, must pay the regular adult rate.

Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad.

Mangyaring ipagbigay-alam sa Sandos Cancun All Inclusive nang maaga ang iyong inaasahang oras ng pagdating. Maaari mong gamitin ang Special Request box habang nagbu-book, o makipag-ugnayan mismo sa property gamit ang mga detalyeng makikita sa confirmation mo.

Kailangang magbayad sa pamamagitan ng bangko bago ang check-in. Makikipag-ugnayan sa iyo ang accommodation pagkatapos mong mag-book para magbigay ng instructions.

Puwede lang mag-check in ang mga guest na wala pang 18 taong gulang kapag may kasamang magulang o official guardian.