Hotel Serenity Eco Luxury Tented Camp by Xperience Hotels
Private Beach. Property has a private beach. (Free access) Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Carretera Federal Xpu-Ha Km 265 Lote 6, 77790 Xpu Ha, Mexico – Great location - show map
The room design, the grounds, the check-in, the staff, the beach club.
United States of AmericaAmazing getaway. Even better than the pictures. Staff was extremely nice. All facilities immaculately kept. Best hammocks ever. Far enough away from things that you can see some serious stars in the evenings.
United States of AmericaWe had a great stay. The camp is only 5 min walking distance to the most amazing beach in the Riviera Maya. Will def come back.
United States of AmericaLoved this place, it's a zen resort, little Buddha heads all over, quiet atmosphere, lovely zen music during the evenings, staff is very friendly ... and the tents are adorable! Short walk to the beach, 6 min approx.
CanadaEverything! Staff, comfort, beach, location, decoration... Totally worth it!
GermanyEverything was perfectly placed! We definitely enjoyed our honeymoon stay! Great location... 5 minutes walk from xpu-ha beach.
MexicoAmazing tents with everything you need, very zen place yo stay.
MexicoThe rooms could not be nicer. Very comfortable and beautifully decorated. The staff out did themselves in every way, every day. We have told many people since we left that they have to try Eco Serenity. It is a wonderful experience.My husband loved spending his birthday there. I'm sure we will be returning. This is our favorite beach.
United States of AmericaNice accommodation, clean and very cool arrangement of installations. The access to a nice beach club was included, however food at the beach club is not recommendable.
MexicoI liked the principle of the hotel, staying in a tent, but at the same time comfortable. No insects, well air conditioning, good water pressure, spacious room, well-functioning jacuzzi.
Russia
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Serenity Eco Luxury Tented Camp by Xperience Hotels
- What guests loved the most:
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Michael
United States of America
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Kristi
United States of America
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Siya
United States of America
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Desiré
Canada
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Angiecg
Germany
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Yissel
Mexico
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Ernesto
Mexico
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United States of America
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Christoph
Mexico
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Maxim
Russia
Extra health & safety measures
Offering a garden and year-round outdoor pool, the property is located 11 mi south of Playa del Carmen, 17 mi from the famous Tulum archaeological site and at just 650 feet away from Xpu-Ha beach.
The luxurious tented camp is surrounded by the native jungle and offer king and queen size beds, a colonial type desk, chair and large mirror. Private bathrooms, toilet and separate shower plate are also included.
Other facilities offered at the property include a destination expert desk, luggage storage and an array of activities that can be enjoyed in the surroundings, including snorkeling and diving.
The property offers free parking. Playa del Carmen is only 20 minutes away and can be also reached via the shuttle service (extra fee).
Couples in particular like the location – they rated it 8.5 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.1 for two-person stays.
Currency Exchange: Need local currency? This property has currency exchange on site.
Bookers love...
Top Location: Highly rated by recent guests (8.4)
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
American, Buffet
Very Good Coffee!
Free private parking available at the hotel
| Sleeps | Room Type | |||
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| Max adults: 2. Max children: 1 |
King Room with Garden View
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| Max adults: 4. Max children: 2 |
Double Room with Garden View
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| Max adults: 2. Max children: 1 |
Superior Room with Jetted Tub
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| Max adults: 6. Max children: 2 |
Tent
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Kantenah Bay2.3 miles
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Rio Secreto11 miles
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Xcacel-Xcacelito11.2 miles
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Xel Ha12.4 miles
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Restaurant Mistic0.1 miles
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Xpu Ha Beach White sandSwimming, Water Sports, Food & Drink, Surfing, Watching the Sunset, Seashell collecting300 feet
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Cozumel International Airport21.4 miles
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Cancún International Airport46.5 miles
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RetryMystic
Food: International
Open for: Breakfast, Lunch, Dinner
4 reasons to choose Serenity Eco Luxury Tented Camp by Xperience Hotels
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
Amenities of Serenity Eco Luxury Tented Camp by Xperience Hotels Great facilities! Review score, 9.0
Most popular amenities
Outdoors
- Outdoor furniture
- Sun deck
- Private beach area
- Terrace
- Garden
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
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Pets are not allowed.
Activities
- Live sports events (broadcast)
- Beach
- Bikes available (free)
- Game room
Food & Drink
- Bottle of water
- Wine/Champagne Additional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in the hotel rooms and is free of charge.
Parking
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Free! Free private parking is available on site (reservation is not needed).
- Accessible parking
- Street parking
- Secure parking
Front Desk Services
- Concierge
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
Entertainment & Family Services
- Board games/Puzzles
Cleaning Services
- Daily housekeeping
- Ironing service Additional charge
- Laundry Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- 24-hour security
- Safe
General
- Shuttle service
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Family rooms
- Room service
Health & Wellness Facilities
- Swimming pool
- Full-body massage Additional charge
- Head massage Additional charge
- Foot massage Additional charge
- Back massage Additional charge
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Beach umbrellas
- Beach chairs/Loungers
- Pool/Beach towels
- Bathhouse
- Outdoor pool (year-round)
- Outdoor pool
- Massage Additional charge
- Spa Additional charge
Safety features
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/out
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- English
- Spanish
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RetryHouse rules Serenity Eco Luxury Tented Camp by Xperience Hotels takes special requests – add in the next step!
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A USD100 damage deposit is required on arrival. This deposit will be fully refunded at check-out, as long as there isn't any damage to the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Serenity Eco Luxury Tented Camp by Xperience Hotels accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Early departures or unused nights are non refundable during all seasons.
Please note that activities and services at the beach club have an extra charge per person.
- Children under the age of 11 are not accepted. Children 12 years and up can stay with an additional cost of $35 USD per night.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Serenity Eco Luxury Tented Camp by Xperience Hotels
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Room options at Serenity Eco Luxury Tented Camp by Xperience Hotels include:
- Double
- Tent
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The prices at Serenity Eco Luxury Tented Camp by Xperience Hotels may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Check-in at Serenity Eco Luxury Tented Camp by Xperience Hotels is from 3:00 PM, and check-out is until 12:00 PM.
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Serenity Eco Luxury Tented Camp by Xperience Hotels has 1 restaurant:
- Mystic
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Serenity Eco Luxury Tented Camp by Xperience Hotels offers the following activities/services (charges may apply):
- Spa
- Massage
- Game room
- Spa/Wellness packages
- Bikes available (free)
- Full-body massage
- Private beach area
- Foot massage
- Spa facilities
- Live sports events (broadcast)
- Bathhouse
- Back massage
- Spa lounge/Relaxation area
- Beach
- Head massage
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The following parking options are available to guests staying at Serenity Eco Luxury Tented Camp by Xperience Hotels (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
- Secure parking
- Street parking
- Accessible parking
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From the nearest airport, you can get to Serenity Eco Luxury Tented Camp by Xperience Hotels by:
- Taxi 1h 30min
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Guests staying at Serenity Eco Luxury Tented Camp by Xperience Hotels can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).
Breakfast option(s) include:
- American
- Buffet
