Featuring outdoor pools, a mini waterpark, two slides and a whirlpool in landscaped grounds, Shangri-La Golden Sands, Penang is a four-star property in the center of Batu Ferringi Beach. Free WiFi is available throughout the property. All rooms come with DVD players, a flat-screen TVs and a pillow menu. Guest can enjoy the views of tropical greenery or the ocean at seating areas located by over-sized windows. The property offers an adventure zone and a family entertainment center. Active workouts can be enjoyed at the tennis courts and the well-equipped fitness center. Overlooking the tropical garden, international buffet spreads are available at café. Within walking distance of Batu Ferringi’s night market, Shangri-La Golden Sands, Penang is a 20-minute drive from central Georgetown and about 12 mi from Penang International Airport.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Top Location: Highly rated by recent guests (8.8)

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Game room


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
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Guest reviews

Categories:

Staff
8.6
Facilities
8.5
Cleanliness
8.4
Comfort
8.4
Value for money
7.9
Location
8.8
Free Wifi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Kallaivani
    Malaysia Malaysia
    The customer service was very good. Staffs were very helpful. The room was big.
  • Mohd
    Malaysia Malaysia
    I really like the friendly staff and pool for kids activities.
  • Kenneth
    Canada Canada
    Excellent location to night market and food stalls; great fitness centre; excellent garden cafe, choice and quality of food selections; and pools.

Area info

Restaurants
2 Restaurants On Site

  • Sigi’s Bar & Grill on the Beach
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner • Cocktail hour
  • Garden Cafe
    • Open for
      Breakfast • Dinner

Resort facilities at Shangri-La Golden Sands, Penang
Great facilities! Review score, 8.5

Most popular amenities
  • 3 swimming pools
  • Beachfront
  • Free Wifi
  • Free parking
  • 2 restaurants
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
View
  • View
Outdoors
  • Picnic area
  • Beachfront
  • Garden
Kitchen
  • Electric kettle
Activities
  • Themed dinners
    Additional charge
  • Beach
  • Playground
  • Game room
  • Tennis court
    Additional charge
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Laptop safe
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
3 swimming pools
Pool 1 – outdoor (kids)
  • Open all year
  • Suitable for kids
Pool 2 – outdoor
  • Open all year
  • Adults only
Pool 3 – outdoor
  • Open all year
  • All ages welcome
Spa
  • Kids' pool
  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Fitness center
Languages Spoken
  • English
  • Indonesian
  • Japanese
  • Malay
  • Chinese

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Shangri-La Golden Sands, Penang takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
MYR 165 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Shangri-La Golden Sands, Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the shuttle to Georgetown is unavailable until further notice.

A tourist tax of MYR 10 per room per night is applicable to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempt.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Golden Sands, Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Shangri-La Golden Sands, Penang

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Shangri-La Golden Sands, Penang is popular with guests booking family stays.

  • Room options at Shangri-La Golden Sands, Penang include:

    • Double
    • Twin

  • Shangri-La Golden Sands, Penang has 2 restaurants:

    • Garden Cafe
    • Sigi’s Bar & Grill on the Beach

  • The prices at Shangri-La Golden Sands, Penang may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Shangri-La Golden Sands, Penang is from 3:00 PM, and check-out is until 12:00 PM.

  • Shangri-La Golden Sands, Penang offers the following activities/services (charges may apply):

    • Fitness center
    • Playground
    • Game room
    • Tennis court
    • Beachfront
    • Fitness
    • Beach
    • Spa facilities
    • Themed dinners
    • Swimming pool
    • Spa/Wellness packages

  • Shangri-La Golden Sands, Penang is 0.7 miles from the center of Batu Ferringhi. All distances are measured in straight lines. Actual travel distances may vary.