In conjunction with the government's mandatory initiative to curb the spread of Covid-19, this property is allowed to operate and provide accommodation to Guests for the purpose of: quarantine, segregation (self-isolation), employees of essential services and government-authorized officers ONLY. Property reserves all rights to reject your booking if you fail to achieve any of the following pre-requisite(s): 1) To check-in interstate Guests with MITI letter or 2) Your IC Residential Address must be located in the same district of the property.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hotel Grand Palace Ampang您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

受新冠肺炎疫情影响，请确保仅在遵守目的地当地政府指导意见的基础上预订这家住宿，包括但不限于出行目的和团队人数限制。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。

到店时需支付损毁押金：MYR 50。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。