Experience world-class service at Shangri-La Rasa Sayang, Penang

Overlooking Batu Feringgi Beach, Shangri-La Rasa Sayang, Penang offers spacious rooms surrounded by 30 acres of tropical gardens. It features two outdoor swimming pools in the Garden Wing and one adult pool in the Rasa Wing pool accessible for Rasa Wing Rooms & Suites bookings only. Free WiFi is available throughout the property. Shangri-La Rasa Sayang, Penang offers free shuttle services to the UNESCO heritage city of George Town, located a 20-minute drive away (Shuttle bus service is not available until further notice). Limousine airport transfers are also provided on request. Rooms at Shangri-La Rasa Sayang have views of the sea or hills of Penang. They are spacious and decorated with wooden carvings and colourful fabrics. Private bathtubs and free internet are provided for guest’s comfort. Shangri-La Rasa Sayang, Penang has a 9-hole golf course (is closed until further notice), an Eco Centre and Adventure Zone, and a spacious play area for children at a sister property. Guests can workout at the well-equipped gym or enjoy massages and treatments like aromatherapy at CHI, The Spa. The swimming pools and yoga pavilion are other good relaxation options. Feringgi Grill (open from Thursday to Sunday, 6 pm to 10 pm) offers European dishes with beautiful views of landscaped gardens. It also provides a great selection of wines and cigars. Guests can savour authentic local dishes at The Spice Market Café (open daily from 11 am to 10 pm) or enjoy drinks at the Pinang Restaurant and Bar (Pinang Bar will remain closed until further notice due to safety reasons). The Rasa Deli, located under the rain trees, provides take away cookies, cakes and sandwiches.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Top location: Highly rated by recent guests (8.7)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.0
Comfort
9.0
Value for money
8.2
Location
8.7
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Baneen
    United Kingdom United Kingdom
    The room cleaning staff were exceptional in the way they looked after us including their supervisor. Made us feel special and went above and beyond to make us comfortable.
  • Kate
    Singapore Singapore
    Great position at the quite and lush green end of the beach The staff were first class From the breakfast team to the beach bar. The best service I have had in Malaysia Congrats to the GM and management team
  • Ian
    United Kingdom United Kingdom
    Staff very attentive and friendly. Lovely pool / beach area. Exceptional breakfast and buffet in Spice Market cafe and very good, reasonably priced a la carte. No passwords needed for WiFi. Call buttons and bicycle service by the pool. Spacious,...

Property surroundings

Restaurants
3 restaurants on site

  • Spice Market Cafe
    • Cuisine
      Chinese • Japanese • Malaysian • Asian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
  • Feringgi Grill
    • Open for
      Dinner
    • Ambiance
      Family friendly • Romantic
  • Pinang Bar
    • Open for
      Lunch • Dinner • Cocktail hour

Resort facilities of Shangri-La Rasa Sayang, Penang
Great facilities! Review score, 8.9

Most popular facilities
  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Family rooms
  • Free parking
  • Airport shuttle
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Tumble dryer
  • Electric kettle
Activities
  • Beach
  • Tennis court
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
Pool 2 - outdoorFree!
  • Open all year
  • Adult only
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Malay
  • Chinese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Shangri-La Rasa Sayang, Penang takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 - 5 years
Extra bed upon request
Free
Cot upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Shangri-La Rasa Sayang, Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

Rooms with breakfast inclusive rates as inclusive for children below 6 years old only. Children below 12 year old will subject to additional breakfast charges.

Rasa Wing pool accessible for Rasa Wing Rooms & Suites bookings only

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Rasa Sayang, Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Shangri-La Rasa Sayang, Penang

  • Check-in at Shangri-La Rasa Sayang, Penang is from 15:00, and check-out is until 12:00.

  • Yes, Shangri-La Rasa Sayang, Penang is popular with guests booking family stays.

  • Shangri-La Rasa Sayang, Penang has 3 restaurants:

    • Spice Market Cafe
    • Pinang Bar
    • Feringgi Grill

  • The prices at Shangri-La Rasa Sayang, Penang may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Shangri-La Rasa Sayang, Penang offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Tennis court
    • Beachfront
    • Manicure
    • Beauty Services
    • Spa lounge/relaxation area
    • Beach
    • Hair cut
    • Hair treatments
    • Fitness
    • Fitness/spa locker rooms
    • Pedicure
    • Swimming Pool
    • Spa/wellness packages
    • Spa facilities

  • Shangri-La Rasa Sayang, Penang is 0.9 miles from the centre of Batu Ferringhi. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Shangri-La Rasa Sayang, Penang include:

    • Double
    • Twin