Featuring 3-star accommodations, Sutera Inn Prima Hotel is located in Kota Bharu, 1.2 miles from Handicraft Village and Craft Museum and a 14-minute walk from Kelantan Golf & Country Club. Among the facilities of this property are a restaurant, room service and a concierge service, along with free WiFi throughout the property. The hotel has family rooms. At the hotel the rooms have air conditioning, a desk, a flat-screen TV, a private bathroom, bed linen, towels and a terrace with a city view. All rooms will provide guests with a closet and an electric tea pot. Free private parking and a business center are available, as well as a 24-hour front desk. The nearest airport is Sultan Ismail Petra Airport, 5 miles from Sutera Inn Prima Hotel.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 full bed
1 twin bed
and
1 full bed
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.5
Facilities
7.4
Cleanliness
7.6
Comfort
7.7
Value for money
7.8
Location
8.4
Free WiFi
7.6
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Hotel area info

Restaurants
1 Restaurant On Site

  • Tenun Coffee House
    • Cuisine
      Malaysian • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly
    • Dietary options
      Halal

Amenities of Sutera Inn Prima Hotel

Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Restaurant
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • Terrace
Kitchen
  • Dryer
  • Electric kettle
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe
    General
    • Air conditioning
    • Wake-up service
    • Tile/Marble floor
    • Car rental
    • Carpeted
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service
    Accessibility
    • Raised toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Languages Spoken
    • English
    • Malay

    Sustainability initiatives

    This property has taken steps to provide more sustainable and eco-friendly travel

    House rules

    Sutera Inn Prima Hotel takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Check-out

    Available 24 hours

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of MYR 100 is required on arrival. That's about USD 21. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Adult (18+ years)
    Extra bed upon request
    MYR 55 per person, per night

    Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

    There are no cribs available at this property.

    All extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Sutera Inn Prima Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Sutera Inn Prima Hotel

    • Check-in at Sutera Inn Prima Hotel is from 3:00 PM, and check-out is until 12:00 PM.

    • Sutera Inn Prima Hotel has 1 restaurant:

      • Tenun Coffee House

    • Yes, Sutera Inn Prima Hotel is popular with guests booking family stays.

    • Sutera Inn Prima Hotel offers the following activities/services (charges may apply):

      • Room options at Sutera Inn Prima Hotel include:

        • Twin/Double
        • Triple
        • Double
        • Suite

      • The prices at Sutera Inn Prima Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Sutera Inn Prima Hotel is 0.6 miles from the center of Kota Bharu. All distances are measured in straight lines. Actual travel distances may vary.