Hotel
 The Westin Kuala Lumpur

Travel Sustainable property

199, Jalan Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Malaysia – Excellent location – show map

Excellent location – rated 9.4/10! (score from 1368 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
1,370 reviews

good speed wi-fi great location good taste of foods

Kazuya Japan

pretty much the location is very near to pavilion bukit bintang. Although the hotel is quite old looking but comparing with the price should be justified. bed was super comfy, room was spacious. view was amazing!

Asyridz Malaysia

Buffet breakfast is the best ! So much variety , and excellent quality . Room and bed so comfy. Pool was great.

Azzalea Malaysia

Easy access to downtown kl. The room was great with a nice view.

Not Malaysia

location is very strategic.. easy access to pavilion and other place.. they upgrade the room from superior to deluxe king room with city view.. room very2 nice and clean.. i hope to stay there again once i go to kuala lumpur

Azwan Malaysia

Outstanding services, very responsive, very professionnal, perfect location, room interior furnitures and layout very well designed and functional, design of entrance with 3 levels at sight very welcoming, beyond expectation, reputation is very well deserved, I will come back for sure. My special requests were also met.

Delalande Malaysia

Had a very pleasant & friendly check-in/out experience with Koko. We were celebrating my friend's birthday, so I requested for a birthday note in the room, but they surprised us with a cake & balloon (thank you!). Also worth noting that the suite included evening cocktails (2 drinks, 1 main & 1 dessert in lieu of the exec lounge) and breakfast buffet. Restaurant/cafe staff were also attentive and friendly! The room was comfy and spacious, the a/c had a winter-like setting, and there was a generous selection of Nespresso pods. Floor-to-ceiling window in the bathroom next to the bathtub was perfect while relaxing in the bath. Located directly opposite of Pavilion KL. First time staying at Westin KL, and will definitely come back again!

K Malaysia

I like the most about Westin KL is the location which is walking distance to Pavillion & KLCC. I also received a complimentary cake for my birthday. It came with a box which is so convenient to keep for later.

U Malaysia

customer service excellent. food is good. location is the best.

Norazlin Malaysia

The room is spacious with luxury designed, the staff are really helpful and customer oriented. The safety measure is beyond expectation. They take care my special request for the birthday arrangement to the next level and i'm extremely happy and thankful for that.

Dian Thailand
8.6
Excellent
1,370 reviews
  • What guests loved the most:
  • “good speed wi-fi great location good taste of foods”
    Kazuya Kazuya Japan Japan
  • “pretty much the location is very near to pavilion bukit bintang. Although the hotel is quite old looking but comparing with the price should be justified. bed was super comfy, room was spacious.”
    Asyridz Asyridz Malaysia Malaysia
  • “Buffet breakfast is the best ! So much variety , and excellent quality . Room and bed so comfy. Pool was great.”
    Azzalea Azzalea Malaysia Malaysia
  • “Easy access to downtown kl. The room was great with a nice view.”
    Not Not Malaysia Malaysia
  • “location is very strategic.. easy access to pavilion and other place.. they upgrade the room from superior to deluxe king room with city view.. room very2 nice and clean..”
    Azwan Azwan Malaysia Malaysia
  • “Outstanding services, very responsive, very professionnal, perfect location, room interior furnitures and layout very well designed and functional, design of entrance with 3 levels at sight very...”
    Delalande Delalande Malaysia Malaysia
  • “Had a very pleasant & friendly check-in/out experience with Koko. We were celebrating my friend's birthday, so I requested for a birthday note in the room, but they surprised us with a cake & balloon...”
    K K Malaysia Malaysia
  • “I like the most about Westin KL is the location which is walking distance to Pavillion & KLCC. I also received a complimentary cake for my birthday.”
    U U Malaysia Malaysia
  • “customer service excellent. food is good. location is the best.”
    Norazlin Norazlin Malaysia Malaysia
  • “The room is spacious with luxury designed, the staff are really helpful and customer oriented. The safety measure is beyond expectation.”
    Dian Dian Thailand Thailand

Categories:

  • Staff8.9
  • Facilities8.6
  • Cleanliness8.8
  • Comfort8.8
  • Value for money8.3
  • Location 9.4
  • Free WiFi8.6
High score for Kuala Lumpur

Get the celebrity treatment with world-class service at The Westin Kuala Lumpur

The Westin Kuala Lumpur offers a fantastic location in the heart of Kuala Lumpur's Golden Triangle. Hosting modern and luxurious rooms, the hotel features an outdoor swimming pool and guests can enjoy meals from 3 of the in-house dining options or have a drink at the bar. Free WiFi is available throughout the property.

Located within walking distance of The Westin Kuala Lumpur are shopping malls including Pavilion, Lot 10 and Sungei Wang.

Featuring warm, earth tones, all rooms are spacious and come with Westin's signature bed. Room amenities include a 55-inch Smart TV and marble bathroom with bathtub and separate glass shower.

Other facilities int he property include a fitness center. Book an in-room spa treatment or approach the hotel’s 24-hour front desk for laundry services or tour arrangements.

Guests can enjoy international dishes at The Living Room restaurant. Snack and beverage are available at the poolside restaurant, Splash.

This is our guests' favorite part of Kuala Lumpur, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

The Westin Kuala Lumpur has been welcoming Booking.com guests since Mar 28, 2012
 Hotel chain/brand: Westin

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Most popular amenities

1 swimming pool
Free WiFi
Parking
Fitness center
Non-smoking rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the best-rated area in Kuala Lumpur, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, Halal, Gluten-free, Asian, American, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 9997 lists

Availability

When would you like to stay at The Westin Kuala Lumpur?

Sorry, reservations for more than 90 nights aren't possible.

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose The Westin Kuala Lumpur

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent · 1,370 reviews
Read all reviews
  • Staff8.9
  • Facilities8.6
  • Cleanliness8.8
  • Comfort8.8
  • Value for money8.3
  • Location 9.4
    Shopping area
  • Free WiFi8.6
High score for Kuala Lumpur

Select topics to read reviews:

See what guests loved the most:

  • Kazuya
    JapanJapan
    “good speed wi-fi great location good taste of foods”
  • Asyridz
    MalaysiaMalaysia
    “pretty much the location is very near to pavilion bukit bintang. Although the hotel is quite old looking but comparing with the price should be justified. bed was super comfy, room was spacious. view was amazing!”
  • Azzalea
    MalaysiaMalaysia
    “Buffet breakfast is the best ! So much variety , and excellent quality . Room and bed so comfy. Pool was great.”
  • Not
    MalaysiaMalaysia
    “Easy access to downtown kl. The room was great with a nice view.”
  • Azwan
    MalaysiaMalaysia
    “location is very strategic.. easy access to pavilion and other place.. they upgrade the room from superior to deluxe king room with city view.. room very2 nice and clean.. i hope to stay there again once i go to kuala lumpur”
  • Delalande
    MalaysiaMalaysia
    “Outstanding services, very responsive, very professionnal, perfect location, room interior furnitures and layout very well designed and functional, design of entrance with 3 levels at sight very welcoming, beyond expectation, reputation is very well...”
  • K
    MalaysiaMalaysia
    “Had a very pleasant & friendly check-in/out experience with Koko. We were celebrating my friend's birthday, so I requested for a birthday note in the room, but they surprised us with a cake & balloon (thank you!). Also worth noting that the suite...”
  • U
    MalaysiaMalaysia
    “I like the most about Westin KL is the location which is walking distance to Pavillion & KLCC. I also received a complimentary cake for my birthday. It came with a box which is so convenient to keep for later.”
  • Norazlin
    MalaysiaMalaysia
    “customer service excellent. food is good. location is the best.”
  • Dian
    ThailandThailand
    “The room is spacious with luxury designed, the staff are really helpful and customer oriented. The safety measure is beyond expectation. They take care my special request for the birthday arrangement to the next level and i'm extremely happy and...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Bathtub?
    All our rooms have bathtub.
    Asked about: Deluxe King Room • Answered on October 31, 2019
  • Is your hotel Includes.Lunch. Dinner. breakfast is free
    It will be chargeable
    Answered on November 1, 2019
  • Hi. Is there Bathtub in all rooms?
    Hi Sir/Madam, Yes, all our room types have bathtub in the bathroom.
    Answered on March 8, 2021
  • Hi, may I know which room has the bathtub beside the window?
    Dear Sir/Madam, Please be informed that bathtub with view is available for Westin Suite and Chairman suite only.
    Asked about: Premium King Room • Answered on November 9, 2021
  • Why the suite is including access to club lounge, yet guests are requested to pay $19 per person for breakfast? It should include breakfast.
    Dear Sir/Madam, Yes correct, they will entitle for breakfast without additional charges. However, please note that, currently our Club Lounge is closed. Hence, breakfast and evening cocktail will be at our restaurant.
    Answered on October 4, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Starhill Gallery
    0.1 miles
  • Pavilion Kuala Lumpur
    0.1 miles
  • Fahrenheit 88
    0.2 miles
  • Farenheit 88
    0.2 miles
  • Lot 10
    0.2 miles
  • Dinner In The Sky Malaysia
    0.2 miles
  • Bukit Bintang Monorail Station
    0.3 miles
  • Greenbox KTV Kuala Lumpur
    0.4 miles
  • Sungei Wang Plaza
    0.4 miles
  • Jalan Alor
    0.4 miles
Restaurants & cafes
  • Restaurant FOOK
    0.8 miles
  • Restaurant Manja
    1.8 miles
Top attractions
  • Aquaria KLCC
    0.4 miles
  • Berjaya Times Square
    0.5 miles
  • KLCC Park
    0.5 miles
  • TREC KL
    0.6 miles
  • Suria KLCC
    0.7 miles
  • Petrosains, The Discovery Centre
    0.7 miles
  • Petronas Twin Towers
    0.7 miles
  • Bank Negara Malaysia Museum and Art Gallery
    1.8 miles
  • Islamic Arts Museum Malaysia
    1.8 miles
  • Perdana Botanical Gardens
    2.1 miles
Closest Airports
  • Sultan Abdul Aziz Shah Airport
    11.5 miles
  • Kuala Lumpur International Airport
    27.3 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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3 Restaurants On Site

    The Living Room

    Food: International

    Open for: Breakfast, Lunch, Dinner

    Menu: Buffet

    443 Bar Lounge

    Food: International

    Menu: À la carte

    Splash

    Food: International

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Amenities of The Westin Kuala Lumpur

Most popular amenities

1 swimming pool
Free WiFi
Parking
Fitness center
Non-smoking rooms
Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
Activities
  • Cooking class Additional charge
  • Happy hour Additional charge
  • Evening entertainment Additional charge
  • Nightclub/DJ Additional charge
  • Bowling Off-site Additional charge
  • Cycling Off-site
  • Bicycle rental (additional charge)
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs MYR 5 per day.
  • Accessible parking
  • Secure parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free! All pools are free of charge
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Fitness classes
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Fitness center
Languages Spoken
  • Arabic
  • English
  • Japanese
  • Malay
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules The Westin Kuala Lumpur takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express The Westin Kuala Lumpur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests and visitors are required to display a digital vaccination certificate prior to entering the hotel. Kindly take note that guests and visitors will only be considered fully vaccinated 14 days after receiving their second dose of the Pfizer, AstraZeneca, or Sinovac vaccine. Individuals who have received the Johnson & Johnson or CanSino vaccine will only be considered fully vaccinated 28 days after receiving their jab.

Please note that the Westin Club Lounge is temporarily closed.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Westin Kuala Lumpur

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Westin Kuala Lumpur has 3 restaurants:

    • Splash
    • 443 Bar Lounge
    • The Living Room

  • From the nearest airport, you can get to The Westin Kuala Lumpur by:

    • Taxi 50min

  • Guests staying at The Westin Kuala Lumpur can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Vegetarian
    • Halal
    • Gluten-free
    • Asian
    • American
    • Buffet

  • The Westin Kuala Lumpur is 0.7 miles from the center of Kuala Lumpur.

  • The Westin Kuala Lumpur offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Bicycle rental (additional charge)
    • Bowling
    • Evening entertainment
    • Nightclub/DJ
    • Happy hour
    • Fitness
    • Cooking class
    • Fitness classes

  • Check-in at The Westin Kuala Lumpur is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at The Westin Kuala Lumpur include:

    • Twin
    • Double
    • Quad

  • The prices at The Westin Kuala Lumpur may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.