1. From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

2. Please be informed that upgrades will be underway in the lobby area (Ground Floor) between 17th July 2025 and 16th August 2025 (Saturday) that might result intermittent noise and minor disruptions between the hours of 10:00 AM to 6:00 PM daily. The contractors will strictly comply with all necessary safety and regulatory standards to ensure minimal impact on all guests and the surrounding community.

Please note:

• Weekdays (Monday-Friday): Some knocking/hacking noises may occur during working hours.

• Weekends (Saturday-Sunday): Quieter work with minimal disruption.

3. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

4. Please inform WOLO Kuala Lumpur in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

5. A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知WOLO Kuala Lumpur您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

到店时需支付损毁押金：MYR 200。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。