Dear Valued Guest We follow safety guidelines laid out by our Head Office and the Government of Netherlands. Quinn– Guest Relations

Dear Sir/Madam, thank you for your question. We have rooms where the window can be opened, but not in all the rooms. Kind regards, Guest Relations

Thank you for your request. The Premium Double View Terrace King is the room type with the terrace. Beatrice Receptie

Dear Sir/Madam, thank you very much for your question. In our rooms with a terrace it is allowed to smoke outside the room, smoking is not allowed in the room. Kind regards, Roseanne - Guest Relations

Dear Madam/Sir, we do have connecting rooms. These are premium rooms and when you book this type, you can fill in your preference at "remarks" and we will make a note in your reservation. Kind regards!

Thank you for your question! We are honoured to hear that you loved our products. We use our own NH Hotels Brand. With kind regards, Lana - Guest Relations

Dear Sir/Madam, Thank you for your request. Can you please send an e-mail with the information about your reservation to fo.nhcollectionkrasnapolsky@nh-hotels.com We are looking forward to welcome you. Kind regards, Dylan - Guest Relations

Thank you for your request. We are part of The American Express Hotel Collection. Kind regards, Lana - Guest Relations

Dear sir / madam, Thank you very much for your question. Our breakfast is on Tuesday till Saterday from 6:30 till 11:00 in the morning. On Sunday our breakfast is from 6:30 till 12:00. With kind regards, Arne Heuwekemeijer - Hotel Director

Dear Sir/Madam, How may we assist yoU? Kind regards, Shevaughn - Front Office

Dear Sir/Madam, Thank you very much for your message. Unfortunately we only have balcony rooms with a kingsize bed. If there is anything else I could do for you, please feel free to ask. With kind regards, Myrthe - Guest Relations

Dear Sir, Madam, Indeed we do have disabled rooms in the hotel available. With kind regards,

Dear sir / madam, Thank you very much for your question and your interest in NH Collection Grand Hotel Krasnapolsky. There are multiple options available in regards to the cancelation policy. The cancelation policy is described in the booking page. With kind regards, Nathalie - Guest Relations

Unfortunately, our hotel does not have a gym yet in September. If you would like to use a Gym, we offer you the possibility to use the gym of our sister hotel, NH Collection Hotel Barbizon. Kind regards,Lana - Guest Relations

Dear Guest, Thank you for your question. My colleagues of the Concierge department will be more than happy to assist you with a Covid test prior to your departure. Best regards, Nathalie - Guest Relations

Dear mr/mrs, Thank you for your message! Of course we have room service availible. They will serve you 24/7 for food and drinks. However because of the covid-19 rules were are only allowed to serve alcohol till 10PM With kind regards, Fabian - FO

Dear Sir/Madam, The booking will stay confirmed. The hotel stays open but unfortunately the restaurants and roomservice are closed. The only possibility for food and beverage is to order it from take away restaurants. Kind regards, Michelle - FO

Dear sir / madam, Thank you very much for your question and for choosing NH Collection Grand Hotel Krasnapolsky. I would like to kindly inform you that we are open for Christmas for food. I hope to have informed you sufficiently. We are at your disposal for any further questions. With kind regards, Arne Heuwekemeijer - Hotel Director

Dear sir / madam, Thank you very much for your question and for choosing NH Collection Grand Hotel Krasnapolsky. Unfortunately all our disabled rooms have king beds but, we can place an extra bed in the room. I hope to have informed you sufficiently. We are at your disposal for any further questions. With kind regards, Arne Heuwekemeijer - Hotel Director

Thank you for your message. All of our hotel rooms are either renovated or are in current renovation. Our hotel handles a non-smoking policy, all our rooms are non-smoking. With kind regards, Lana - Guest Relations