Dear Valued Guest We follow safety guidelines laid out by our Head Office and the Government of Netherlands. Quinn– Guest Relations

Dear sir / madam, Thank you very much for your question and for choosing NH Collection Grand Hotel Krasnapolsky. I would like to kindly inform you that it is not allowed to smoke marijuana in our smoking area, the rooms or in any other areas in the hotel. I hope to have informed you sufficiently. We are at your disposal for any further questions. With kind regards, Arne Heuwekemeijer - Hotel Director

Dear Sir/Madam, thank you for your question. We have rooms where the window can be opened, but not in all the rooms. Kind regards, Guest Relations

Dear Sir/Madam, Thank you for your question! It is possible to have an extra bed in your room. This is possible for an additional 80 euros per night when the extra person is above 12 years old. If you have any further questions, please feel free to let us know. Kind regards, Daphne - Guest Relations

Dear Sir, Madam, Indeed we do have disabled rooms in the hotel available. With kind regards,

The shuttle service costs 17,90 per person. The shuttle needs to be booked in advance. Kind regards

Dear Sir/Madam, Thank you very much for your message. Unfortunately we only have balcony rooms with a kingsize bed. If there is anything else I could do for you, please feel free to ask. With kind regards, Myrthe - Guest Relations

Dear sir / madam, Thank you very much for your question and your interest in NH Collection Grand Hotel Krasnapolsky. There are multiple options available in regards to the cancelation policy. The cancelation policy is described in the booking page. With kind regards, Nathalie - Guest Relations

Dear Sir/Madam, The booking will stay confirmed. The hotel stays open but unfortunately the restaurants and roomservice are closed. The only possibility for food and beverage is to order it from take away restaurants. Kind regards, Michelle - FO

Dear sir / madam, Thank you very much for your question and for choosing NH Collection Grand Hotel Krasnapolsky. I would like to kindly inform you that we are open for Christmas for food. I hope to have informed you sufficiently. We are at your disposal for any further questions. With kind regards, Arne Heuwekemeijer - Hotel Director

Dear sir / madam, Thank you very much for your question and for choosing NH Collection Grand Hotel Krasnapolsky. Unfortunately all our disabled rooms have king beds but, we can place an extra bed in the room. I hope to have informed you sufficiently. We are at your disposal for any further questions. With kind regards, Arne Heuwekemeijer - Hotel Director

Dear Guest, Thank you for your question. The best rate available can be found online on the site of the hotel directly. The prices depends on the terms and conditions of the reservation booked. I advise you to check our online hotel site directly for the best rates.

Thank you for your request. The Premium Double View Terrace King is the room type with the terrace. Beatrice Receptie

Dear sir / madam, Thank you for your question. We do have a parking garage which can be used by our guests for 7,00 euro per hour or 50,00 euro hours per day. With kind regards, Nathalie - Guest Relations

Dear Sir/Madam, Thank you very much for your question and for choosing NH Collection Grand Hotel Krasnapolsky. The bookings are not including breakfast when booked . You may always add breakfast upon check-in. We are looking forward to your stay Best Regards, Quinn - Guest Relations.

Dear Sir/Madam, Thank you very much for your question and for choosing NH Collection Grand Hotel Krasnapolsky. All our 'Premium Double Room XL with Dam View'-rooms are on the front of the hotel facing Dam Square. I hope to have informed you sufficiently. We are at your disposal for any further questions. With kind regards, Daphne - Guest Relations

Dear Sir/Madam, thank you very much for your question. In our rooms with a terrace it is allowed to smoke outside the room, smoking is not allowed in the room. Kind regards, Roseanne - Guest Relations

Dear beloved guest, Our Tailor Bar is only opened for guest that have a reservation within out hotel. We hope to welcome you in the future at NH collection Grand Hotel Krasnapolsky. Kind Regards, Samuël – Guest relations.

Dear Sir/Madam, The windows of our rooms do not open fully due to safety precautions. However, we could make a note within your reservation. The front desk team will do their upmost best to accommodate your request. Kind regards, Samuël

Dear beloved guest, thank you for your message. We like to inform you that we do except dogs and cats at our hotel. However, this comes with additional charges and requirements. We are looking forward to welcome you soon.