Dear Valued Guest We follow safety guidelines laid out by our Head Office and the Government of Netherlands. Quinn– Guest Relations

Dear sir / madam, Thank you very much for your question and for choosing NH Collection Grand Hotel Krasnapolsky. I would like to kindly inform you that it is not allowed to smoke marijuana in our smoking area, the rooms or in any other areas in the hotel. I hope to have informed you sufficiently. We are at your disposal for any further questions. With kind regards, Arne Heuwekemeijer - Hotel Director

Dear Sir/Madam, thank you for your question. We have rooms where the window can be opened, but not in all the rooms. Kind regards, Guest Relations

Dear Sir/Madam, Thank you very much for your message. Unfortunately we only have balcony rooms with a kingsize bed. If there is anything else I could do for you, please feel free to ask. With kind regards, Myrthe - Guest Relations

Dear Sir, Madam, Indeed we do have disabled rooms in the hotel available. With kind regards,

Dear sir / madam, Thank you very much for your question and your interest in NH Collection Grand Hotel Krasnapolsky. There are multiple options available in regards to the cancelation policy. The cancelation policy is described in the booking page. With kind regards, Nathalie - Guest Relations

Dear sir / madam, Thank you very much for your question and for choosing NH Collection Grand Hotel Krasnapolsky. I would like to kindly inform you that we are open for Christmas for food. I hope to have informed you sufficiently. We are at your disposal for any further questions. With kind regards, Arne Heuwekemeijer - Hotel Director

Dear sir / madam, Thank you very much for your question and for choosing NH Collection Grand Hotel Krasnapolsky. Unfortunately all our disabled rooms have king beds but, we can place an extra bed in the room. I hope to have informed you sufficiently. We are at your disposal for any further questions. With kind regards, Arne Heuwekemeijer - Hotel Director

Dear Guest, Thank you for your question. The best rate available can be found online on the site of the hotel directly. The prices depends on the terms and conditions of the reservation booked. I advise you to check our online hotel site directly for the best rates.

Dear Sir/Madam, Thank you very much for your question and for choosing NH Collection Grand Hotel Krasnapolsky. The bookings are not including breakfast when booked . You may always add breakfast upon check-in. We are looking forward to your stay Best Regards, Quinn - Guest Relations.

Dear Sir/Madam, Thank you very much for your question and for choosing NH Collection Grand Hotel Krasnapolsky. All our 'Premium Double Room XL with Dam View'-rooms are on the front of the hotel facing Dam Square. I hope to have informed you sufficiently. We are at your disposal for any further questions. With kind regards, Daphne - Guest Relations

Dear Sir/Madam, thank you very much for your question. In our rooms with a terrace it is allowed to smoke outside the room, smoking is not allowed in the room. Kind regards, Roseanne - Guest Relations

Dear Guest, Thank you for your question. Unfortunately your question is unclear. Would you please inform us about the question? Kind regards Reception

Dear Sir/Madam, Thank you for your question. Unfortunately we are unable to answer this question via Booking, however if you reach out to us directly we can answer your question. With kind regards, Jesse - Desk Manager

Dear Sir/Madam, Thank you for your question. To answer your question regarding our rooms with dam view for three persons I advise you to book a suite with dam view. In the suite there is a couch that can be made up as a bed. Kind regards, Roseanne - Guest Relations

Dear Sir/Madam, Thank you for your question. It is possible that the rooms with terrace are not available on your selected days. You are always welcome to request one during your check-in, so my colleagues at the Front Desk can see if we have any availability for it. Furthermore, you are also welcome to inform us with the request to upgrade from superior/premium room to superior/premium with terrace. Feel free to inform us of any other questions or requests! Kind regards, Daphne - Guest Relations

Dear Sir/Madam, thank you for your question. The breakfast buffet price is 29,90€ per person per day. Chuldren under the age of 2 are welcomed to have breakfast free of charge and for children drom tweo untl 12 years old we charge half the price. With kind regards, Arne Heuwekemeijer - Hotel Director

Dear Sir/Madam, Thank you for your request. We are honoured and delighted that you chose the NH Collection Grand Hotel Krasnapolsky for your stay. On-site parking in our own parking garage is €7.00 per hour or €50,- per 24 hours. Off-site parking (on the streets/canals) is €7.50 per hour. Please note that there is limited parking space on the canals around the hotel. Therefore, we advise you to park in our garage. Should you have any further questions or requests, please feel free to contact me. Kind regards Ashley - Guest Relations

Dear Ms. Brown, Thank you for your question and for choosing NH Collection Grand Hotel Krasnaposlky to celebrate your 35th anniversary! We do have rooms with view on Dam Square, however we do not have triple rooms with Dam View. Would you be so kind as to send us an email with your booking name and reservation number? That way we can make a note in your reservation about your wedding anniversary. We will decorate the room for you and if available we will try to upgrade your room! Please not that this is always subject to availability. Please let us know if you have further questions! Kind regards, Daphne - Guest Relations

Dear Sir/Madam, Thank you for your question. The payment in advance depends on the type of reservation made. If a reservation is made with non refundable terms and conditions it means that full payment is required. Other terms and conditions will be charged at the hotel. With kind regards, Erik