Dear Valued Guest We follow safety guidelines laid out by our Head Office and the Government of Netherlands. Quinn– Guest Relations

Dear Sir/Madam, thank you for your question. We have rooms where the window can be opened, but not in all the rooms. Kind regards, Guest Relations

Dear Sir/Madam, Thank you for your question! It is possible to have an extra bed in your room. This is possible for an additional 80 euros per night when the extra person is above 12 years old. If you have any further questions, please feel free to let us know. Kind regards, Daphne - Guest Relations

Dear Sir/Madam, thank you very much for your question. In our rooms with a terrace it is allowed to smoke outside the room, smoking is not allowed in the room. Kind regards, Roseanne - Guest Relations

Dear beloved guest, Our Tailor Bar is only opened for guest that have a reservation within out hotel. We hope to welcome you in the future at NH collection Grand Hotel Krasnapolsky. Kind Regards, Samuël – Guest relations.

Dear Sir/Madam, Thank you for your question and for choosing NH Collection Grand Hotel Krasnapolsky for your upcoming stay in Amsterdam. We do allow dogs in our hotel, but this comes with some additional requirements and charges: • Only dogs under the knee-height are allowed in our hotel. • The dog cannot be left alone in the room at any time. To acknowledge that you agree with our rules, we ask you to sign a form upon arrival. The extra charges for a dog in the room are €20,- per night. Furthermore, there are some rules and requirements in regards to bring a pet to the Netherlands, please be aware of these: • The dog has to be at least 15 weeks old. • The dog has to be vaccinated against rabies at least 21 days prior to the departure date. • The dog has to be microchipped and have a pet passport. If you are bringing your dog from a non-European country, please contact the Netherlands Food and Consumer Product Safety Authority (NVWA) for more information. I hope to have informed you well and we look forward to welcoming you and your four-legged companion soon! Kind regards, Arne Heuwekemeijer - Hotel Director

Dear Sir/Madam, Thank you for your question. Our Family Rooms consists out of one room with four beds. With kind regards, Lana - Guest Relations

Thank you for your request. The Premium Double View Terrace King is the room type with the terrace. Beatrice Receptie

Our Grand rooms, such as the Grand Premier and Grand Deluxe, are bigger in size than a regular Premier and Deluxe. For additional information, feel free to reach out. Kind regards, Lana - Guest Relations

Dear Madam/Sir, we do have connecting rooms. These are premium rooms and when you book this type, you can fill in your preference at "remarks" and we will make a note in your reservation. Kind regards!

Dear guest, Yes, it is always good to declare your children in the booking, then we are able to set up a cot for the children. Kind regards, Anantara Grand Hotel Krasnapolsky

Dear Mr./Ms. Thank you for your Question. All our premium rooms and above have double sinks. Kinds regards, Niels - Guest Relations

Dear Sir/Madam, Thank you for your question. Unfortunately we only accept small dogs. With kind regards, NH Grand Hotel Krasnapolsky

Dear Madam/Sir, thank you for your question. Unfortunately we do not have a babysitting service or the possibility to hire a nanny. With kind regards, Arne Heuwekemeijer - Hotel Director

Dear Madam/Sir, thank you for your question. We do have rooms with a balcony, and these are called Terrace Rooms. With kind regards

Dear Madam/Sir, unfortunately our superior rooms do not have a balcony. If you would prefer a balcony, we would suggest booking a Terrace room. With kind regards, Guest Relations

Thank you for your question. Not all of our rooms have a Terrace, only a few Premium rooms have a Terrace. With kind regards, Lana - Guest Relations

Thank you for your request. Some of our rooms have indeed the capability to fit in an extra bed, such as our Premium Rooms with an Terrace. With kind regards, Lana - Guest Relations

The roomtype with a balcony, is called Premium Double View Terrace King. We are looking forward to welcome you in our hotel! With kind regards, Lana - Guest Relations

Thank you for your question! We are honoured to hear that you loved our products. We use our own NH Hotels Brand. With kind regards, Lana - Guest Relations