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Located in the heart of Auckland CBD (Central Business District), next to the iconic Sky Tower and SkyCity Casino, SkyCity Hotel Auckland offers beautifully appointed rooms and suites with free WiFi, a 37-inch flat-screen TV and an iPod docking station. The 24-hour SkyCity Casino features live entertainment, a theater and a choice of more than 20 restaurants, cafes and bars. The Sky Tower, rising 1076 feet above sea-level, offers breathtaking 360 degree views from 3 observation levels. Union Pay is accepted here. Each air-conditioned room includes a private bathroom, mini-bar, satellite TV, including CCTV channels, and 24-hour room service. All rooms have a view of the courtyard or city skyline. Complimentary slippers and bathrobes are available upon request. Dental kits can be provided for an additional charge. Daily breakfast is available at Fortuna on Level 3 of SkyCity. Britomart Bus and Train Station is just 10 minutes’ walk away from SkyCity Hotel Auckland.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

SkyCity Hotel Auckland has been welcoming Booking.com guests since Jul 16, 2009

Property Highlights

Located in the heart of Auckland, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 twin bed
and
1 king bed
and
1 bunk bed
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.9
Comfort
9.0
Value for money
8.1
Location
9.2
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Debbie
    AustraliaAustralia
    Very comfortable bed and facilities. Nice central location with a lovely view
  • Isla
    New ZealandNew Zealand
    Room was very clean and big! All facilities were great and staff very helpful
  • Shaylaliz
    New ZealandNew Zealand
    After a long day walking around Auckland's CBD and some of the closer malls, The first thing we wanted to do was jump into bed once we got back to the hotel. The bed was made well, Presented to be clean and was very comfortable.
  • Alvagp
    United States of AmericaUnited States of America
    The location and staff were excellent. It was walking distance to the bus and some really great restaurant. Can't wait for the construction to be done.
  • Calena
    New ZealandNew Zealand
    I took my grandson and he loved it. I asked him if he wanted to go for a walk around Auckland his reply was no I have a bed all to myself We had twin beds it was great to relax we had room service
  • Patricia
    New ZealandNew Zealand
    Very convenient location to restaurant and centre of the city
  • Jenni
    New ZealandNew Zealand
    Good location for Aiuckland Writers' Festival!
  • Jason
    United States of AmericaUnited States of America
    Friendly staff stands out in particular. Rooms were clean and good for the level we purchased.
  • Ricky-lee
    New ZealandNew Zealand
    I love the fact that the staff left us a nice complimentary anniversary gift. That was such a nice touch. The staff were very welcoming.
  • Ruthie
    New ZealandNew Zealand
    The room was exquisite. So clean! And every single staff member we encountered were so lovely! It was so good, I'm coming back again next week! Excellent service, beautiful food and 10/10 room!
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is there a bathtub

    Bathtubs are subject to availability.
    Answered on 25 October 2019
  • Do you have rooms with a spa bath

    We do have rooms with a bathtub. Please kindly note that this is subject to availability.
    Answered on 25 October 2019
  • Hello there is there any advantages of being a good member?

    Could you please kindly advise what membership do you have?
    Answered on 25 October 2019
  • Is the Sky City hotels used for Covid 19 Quarantine?

    No, we haven't been and we are not.
    Answered on 24 June 2020
  • What's the latest check out available?

    We can extend check out to 12pm complimentary. Any hour after is $30.00 per hour until 3pm.
    Answered on 25 October 2019
  • Do you have a swimming pool?

    No, sorry, SkyCity Hotel no longer has a swimming pool. Subject to availability and upon request our guests can use our sister hotel, The Grand, swimming pool.
    Answered on 7 January 2021
  • Still looking?

Hotel area info *

Restaurants
2 Restaurants On Site

  • Andy's Burgers & Bar
    • Cuisine
      Australian • Grill/BBQ
  • Fortuna
    • Cuisine
      Australian • International

Amenities of SkyCity Hotel Auckland
Great facilities! Review score, 8.6

Most popular amenities
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Casino
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs NZD 60 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Interconnecting room(s) available
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Spa
  • Fitness center
Languages Spoken
  • English
  • Hindi
  • Korean
  • Russian
  • Filipino
  • Chinese

House rules

SkyCity Hotel Auckland takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 100 is required on arrival. That's about 60.08USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Eftpos American Express Cash SkyCity Hotel Auckland accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that SkyCity Hotel Auckland requires a NZD 200 credit card pre-authorization or cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check out, minus any applicable charges. You must show a valid photo ID and credit card upon check-in.

Please note that there is a 1.8% charge when you pay with a credit card.

Please note that the private parking is valet parking and is offered at an extra cost. Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Please inform SkyCity Hotel Auckland of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 100 is required on arrival. That's about 60.08USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about SkyCity Hotel Auckland

  • SkyCity Hotel Auckland has 2 restaurants:

    • Andy's Burgers & Bar
    • Fortuna

  • Room options at SkyCity Hotel Auckland include:

    • Twin
    • Double

  • SkyCity Hotel Auckland is 500 feet from the center of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at SkyCity Hotel Auckland may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • SkyCity Hotel Auckland offers the following activities/services (charges may apply):

    • Fitness center
    • Casino

  • Yes, SkyCity Hotel Auckland is popular with guests booking family stays.

  • Check-in at SkyCity Hotel Auckland is from 3:00 PM, and check-out is until 11:00 AM.