Located in the heart of Auckland CBD (Central Business District), next to the iconic Sky Tower and SkyCity Casino, SkyCity Hotel Auckland offers beautifully appointed rooms and suites with free WiFi, a 37-inch flat-screen TV and an iPod docking station. The 24-hour SkyCity Casino features live entertainment, a theater and a choice of more than 20 restaurants, cafes and bars. The Sky Tower, rising 1076 feet above sea-level, offers breathtaking 360 degree views from 3 observation levels. Union Pay is accepted here. Each air-conditioned room includes a private bathroom, mini-bar, satellite TV, including CCTV channels, and 24-hour room service. All rooms have a view of the courtyard or city skyline. Complimentary slippers and bathrobes are available upon request. Dental kits can be provided for an additional charge. Daily breakfast is available at Fortuna on Level 3 of SkyCity. Britomart Bus and Train Station is just 10 minutes’ walk away from SkyCity Hotel Auckland.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Auckland, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 king bed
and
1 bunk bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.9
Comfort
9.0
Value for money
8.1
Location
9.2
Free Wifi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Stephen
    New Zealand New Zealand
    Nice size room and bed. Quiet and great down town location
  • Graeme
    New Zealand New Zealand
    The confort of the Bed , we where on floor H4 was excellent.
  • Lisa
    New Zealand New Zealand
    I liked the fact that it was close to our destination and we were able to get an Uber in 2 minutes. Also loved how they displayed birthday wishes on the t.v for my friend ❤️ We also loved our photos taken in front of the mothers day floral display...

Hotel area info

Restaurants
2 Restaurants On Site

  • Andy's Burgers & Bar
    • Cuisine
      Australian • Grill/BBQ
  • Fortuna
    • Cuisine
      Australian • International

Amenities of SkyCity Hotel Auckland
Great facilities! Review score, 8.6

Most popular amenities
  • Parking on site
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Casino
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs NZD 60 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Spa
  • Fitness center
Languages Spoken
  • English
  • Hindi
  • Korean
  • Filipino
  • Chinese

House rules

SkyCity Hotel Auckland takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 200 is required on arrival. That's about USD 123. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Eftpos American Express Cash SkyCity Hotel Auckland accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that SkyCity Hotel Auckland requires a NZD 100 per night on credit card pre-authorization or NZD 200 cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check out, minus any applicable charges. You must show a valid photo ID and credit card upon check-in.

Please note that there is a 1.8% charge when you pay with a credit card.

Please note that the private parking is valet parking and is offered at an extra cost. Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform SkyCity Hotel Auckland of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about SkyCity Hotel Auckland

  • Check-in at SkyCity Hotel Auckland is from 3:00 PM, and check-out is until 11:00 AM.

  • Room options at SkyCity Hotel Auckland include:

    • Twin
    • Double

  • The prices at SkyCity Hotel Auckland may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, SkyCity Hotel Auckland is popular with guests booking family stays.

  • SkyCity Hotel Auckland offers the following activities/services (charges may apply):

    • Fitness center
    • Casino

  • SkyCity Hotel Auckland is 500 feet from the center of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • SkyCity Hotel Auckland has 2 restaurants:

    • Fortuna
    • Andy's Burgers & Bar

  • Guests staying at SkyCity Hotel Auckland can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Continental
    • Buffet